Issues with Player On Windows

[atlmidtownguy]

I can’t seem to get one of my displays to update properly. Here are the error messages I am getting. Can anyone help?

1778 16-04-20 11:56:56 PC Client [UI Thread] MainForm - ChangeToNextLayout Layout Change to failed. Exception raised was: Default layout
1777 16-04-20 11:56:56 PC Client [UI Thread] MainForm - ChangeToNextLayout Prepare Layout Failed. Exception raised was: Default layout
1776 16-04-20 11:56:46 PC Client [UI Thread] MainForm - ChangeToNextLayout Layout Change to failed. Exception raised was: Default layout
1775 16-04-20 11:56:46 PC Client [UI Thread] MainForm - ChangeToNextLayout Prepare Layout Failed. Exception raised was: Default layout
1774 16-04-20 11:56:45 PC Client [UI Thread] MainForm - ChangeToNextLayout Layout Change to C:\Users\ME\Documents\Xibo Library\5.xlf failed. Exception raised was: Specified argument was out of the range of valid values.Parameter name: Unable to set and start a media node
1773 16-04-20 11:56:45 PC Client [UI Thread] MainForm - ChangeToNextLayout Prepare Layout Failed. Exception raised was: Specified argument was out of the range of valid values.Parameter name: Unable to set and start a media node
1772 16-04-20 11:56:45 PC Client [UI Thread] Region - Eval Options Unable to start new clock object: Value ‘-1294967296’ is not a valid value for Interval. Interval must be greater than 0.Parameter name: Interval

[Peter]

What CMS and player version are using please?

If not 1.7.7 consider upgrade to it.

Other than that, try ‘validate all’ on Modules page.
Set fully qualified path to the CMS library in CMS settings.

Specified argument was out of the range of valid values.Parameter name: Unable to set and start a media node

What kind of content do you have on your layout?

[atlmidtownguy]

Hey Peter,

Thank you for your response. I am using 1.7.7 and I have already validated my modules. The fully qualified path is set to “signagemedia/”.

My layout has a ticker pulling from an RSS feed and a clock so far.

Any other advice would be greatly appreciated.

[Peter]

That’s not fully qualified path.

So for example:
Say your web root is /var/www/xibo and therefore your CMS library is currently at /var/www/xibo/signagemedia/ then the setting in the CMS should be /var/www/xibo/signagemedia/

have a look here:

Will not pull content

Upgraded CMS to 1.7.7 and the Player to latest versions. The player does not display current content but CMS says its upto date. Which its not. Please help.

or here:

Player doesn't play new content

Hi i have a question and it keeps me busy for days. I installed Xibo on my webserver. I made a test setup with two layouts and try to schedule it but for an unknown reason the player doesn't dowload the scheduled layouts. Even a little change in the default layout won't be picked up by the player. I checked several things which i read from other topics :: Checked the modules Checked if there is a time frame for downloading content (in my case it's 00:00 to 00:00) Set the time to 1 minute …

[RonB]

This is a usefull tool to determine the full path of your webserver

http://www.htaccesstools.com/articles/full-path-to-file-using-php/

[atlmidtownguy]

I was able to update it to the correct full path as you explained. The background image is now showing up on the client but none of the content or logo images appear.

[Peter]

The background image is actually background image or just an image in full screen region?
Windows client doesn’t support overlapping regions, so you want to have an .jpg image set to background.

If that’s not it, please show us a screenshot of status window on your device (press ‘i’ to show it while Xibo has focus).

[atlmidtownguy]

It is set as a background, not a full screen region. I think the ticker may have something to do with it. Once I remove the ticker everything else works fine. I have attached a screenshot of my status window.

[alex]

Do you perhaps have a very large duration on the ticker? Or a negative one? It’s complaining about one of the values on the ticker in any case.

[atlmidtownguy]

Reducing the duration on the ticker fixed the issue. Thank you for your assistance.