Get Help

Xibo Player for Windows Please post your Xibo for Windows Player questions here. Xibo Player for ChromeOS Xibo for ChromeOS helpdesk support is included as part of a plan. Open a ticket from My Account CMS Installation Please post your CMS Installation questions here. Xibo Player for Tizen Xibo for Tizen includes free Player support for issues relating to installation, configuration and upgrades via My Account Xibo Player for webOS Xibo for webOS includes free Player support for issues relating to installation, configuration and upgrades via My Account CMS Features and Functionality For questions regarding the functionality of the Xibo CMS. Xibo Player for Linux Please post here for Xibo for Linux Player community support! Other For topics that do not fit in any of the listed ‘Get Help’ categories! Xibo Player for Android Xibo for Android includes free Player support for issues relating to installation, configuration and upgrades via My Account.

Topic	Replies	Views	Activity
About the Get Help category Get Help	1	3494	February 28, 2020
DSDA1 player not updating to v4_R411 Xibo Player for Android	11	68	June 17, 2026
Remove mu account Other	3	18	June 16, 2026
Cache not ready (getData: Failed to get data cache for widgetId) CMS Features and Functionality	2	15	June 16, 2026
Bug Report: XFA R411 stuck in image layout loop before video playback (ExoPlayer / Dead Thread) Xibo Player for Android	0	11	June 15, 2026
Tizen v4 R409 scheduled Data Connector dataParams not injected Xibo Player for Tizen	0	12	June 12, 2026
Tizen player diffusing supervision Get Help	1	14	June 12, 2026
Problem player doesn't show video Xibo Player for Windows	3	25	June 11, 2026
Mail sending stopped working - M365 Mail SMTP CMS Installation	10	75	June 11, 2026
First recurring event icon missing CMS Features and Functionality	4	37	June 10, 2026
SSRF Protection triggered Xibo Player for Linux	2	27	June 10, 2026
New DSDevice DSDA1 Xibo Player for Android	1	44	June 10, 2026
Display continues to freeze briefly after working fine Xibo Player for Windows	0	14	June 9, 2026
Dataset - import CSV CMS Features and Functionality	2	40	June 9, 2026
Expired Media Not Being Deleted in CMS 4.4.3 CMS Features and Functionality	6	48	June 9, 2026
DB not upgraded on 4.0.15 upgrade CMS Installation	5	34	June 8, 2026
Win11 24H2 client 406 error Xibo Player for Windows	3	76	June 8, 2026
BUG - V4.* - Currency flags are displayed in the Layout Editor but missing in Preview and Players CMS Features and Functionality	2	31	June 5, 2026
Error adding ChromeOS profile to CMS Xibo Player for ChromeOS	2	26	June 4, 2026
Linux Player not Pulling layouts Xibo Player for Linux	3	68	June 3, 2026
DSDA1 & DSCS9X: Client Crash\timeout Xibo Player for Android	7	69	June 3, 2026
Display not showing content - cloud on cms Xibo Player for webOS	2	27	June 3, 2026
Round Robin Nested Playlists CMS Features and Functionality	2	33	June 2, 2026
Giada DN83* updating to 411 only works partially Xibo Player for Android	1	31	May 28, 2026
Make Widgets appear delayed after each-other CMS Features and Functionality	1	25	May 28, 2026
Amazon Digital Signage Stick portrait support coming? Xibo Player for Android	0	44	May 27, 2026
Linux player status and plans Xibo Player for Linux The Linux Player has been and still is a complex problem for us to solve. We want to provide the same native experience for images/video and web embedding as we do for our other players, as well as powerful hooks into th…	63	7016	May 27, 2026
Can't Upload Media Files Get Help	1	32	May 27, 2026
Wake on Lan only at working days CMS Features and Functionality	1	30	May 27, 2026
Xibo Docker CMS: Image widgets inserted as "global" widgets and Layout Designer crashes until page reload CMS Installation	1	18	May 25, 2026