Get Help

Xibo Player for ChromeOS Xibo for ChromeOS helpdesk support is included as part of a plan. Open a ticket from My Account Xibo Player for Windows Please post your Xibo for Windows Player questions here. CMS Features and Functionality For questions regarding the functionality of the Xibo CMS. Xibo Player for webOS Xibo for webOS includes free Player support for issues relating to installation, configuration and upgrades via My Account Xibo Player for Tizen Xibo for Tizen includes free Player support for issues relating to installation, configuration and upgrades via My Account CMS Installation Please post your CMS Installation questions here. Other For topics that do not fit in any of the listed ‘Get Help’ categories! Xibo Player for Linux Please post here for Xibo for Linux Player community support! Xibo Player for Android Xibo for Android includes free Player support for issues relating to installation, configuration and upgrades via My Account.

Topic	Replies	Views	Activity
About the Get Help category Get Help	1	3491	February 28, 2020
Dataset - import CSV CMS Features and Functionality	0	10	May 8, 2026
Dataset Issue Starting with 4.4.1 CMS Features and Functionality	8	51	May 8, 2026
Unable to do the prerequisites for upgrading to 4.4.x (mysql_native_password) CMS Installation	2	10	May 8, 2026
Xibo isn't responding / Stuck on home launcher selection after updating Xibo Player for Android	3	49	May 8, 2026
Layouts missing after update and unable to create new ones CMS Installation	2	17	May 7, 2026
Thumbnails really small CMS Features and Functionality	4	31	May 7, 2026
DSDevices DSDA1 player - reports a fault in CMS 4.4.1 Xibo Player for Android	3	41	May 6, 2026
Layout preview does not works Other	3	35	May 5, 2026
Make Widgets appear delayed after each-other CMS Features and Functionality	0	13	May 1, 2026
Video Failed: Windows Media Player version 10 or later is required Xibo Player for Windows	4	63	April 27, 2026
Xibo displays turning black after CMS restore Other	0	11	April 24, 2026
Instant Transitions Between Heavy SAP URLs - No Delay or White Screen Get Help	13	39	April 23, 2026
Win11 24H2 client 406 error Xibo Player for Windows	2	47	April 23, 2026
XIBO Player for WIndows crashes on 4K screens Xibo Player for Windows	8	179	April 22, 2026
Screen resolution help Get Help	1	14	April 22, 2026
Entra SSO and passwordless login Other	1	40	April 21, 2026
Fetching remote Dataset from dynamic content CMS Features and Functionality	2	49	April 20, 2026
Cannot move layout to a different folder CMS Features and Functionality	1	23	April 16, 2026
Player self-duplicate Xibo Player for Windows	2	46	April 15, 2026
Xibo Player Clock Flip Broke Xibo Player for Android	2	26	April 15, 2026
Recommended Updated Android Player Hardware for 4k Usage Xibo Player for Android	13	456	April 13, 2026
Cannot select Custom Dayparting when scheduling from the layout CMS Features and Functionality	4	32	April 9, 2026
Devices migration CMS Installation	1	26	April 8, 2026
Can't Upload Media Files Get Help	0	19	April 7, 2026
Getting Fatal error CMS Installation	5	90	April 4, 2026
UNABLE to SETUP Xibo v4.x.x ot UPGRADE from Xibo v3.x.x to v4 CMS Installation	1	38	April 4, 2026
Preview not working after upgrade to 4.4.0 CMS Features and Functionality	5	84	April 2, 2026
Layout freezing and crashing when trying to check logs Xibo Player for Windows	2	30	April 2, 2026
"Regular Maintenance” and “Media Orientation" fail to run with error “Problem copying the provided file into the library folder” CMS Installation	4	35	April 1, 2026