Get Help

Xibo Player for Tizen Xibo for Tizen includes free Player support for issues relating to installation, configuration and upgrades via My Account CMS Installation Please post your CMS Installation questions here. Xibo Player for Windows Please post your Xibo for Windows Player questions here. Xibo Player for ChromeOS Xibo for ChromeOS helpdesk support is included as part of a plan. Open a ticket from My Account CMS Features and Functionality For questions regarding the functionality of the Xibo CMS. Xibo Player for webOS Xibo for webOS includes free Player support for issues relating to installation, configuration and upgrades via My Account Xibo Player for Linux Please post here for Xibo for Linux Player community support! Other For topics that do not fit in any of the listed ‘Get Help’ categories! Xibo Player for Android Xibo for Android includes free Player support for issues relating to installation, configuration and upgrades via My Account.

Topic	Replies	Views	Activity
About the Get Help category Get Help	1	3494	February 28, 2020
[SOLUTION] [Apache/IIS]: Preview not working after upgrade to 4.4.0 CMS Installation	2	6	July 7, 2026
Xibo Layout Exchange URL (Community Library) CMS Features and Functionality	1	20	July 7, 2026
Blank screen on XIBO Player for Linux (Dependency download issue) Xibo Player for Linux	1	25	July 7, 2026
Power BI Dashboard connection drops every 3-5 days (On-Premise) CMS Features and Functionality	1	17	July 6, 2026
RSS ticker widget cannot find image CMS Features and Functionality	2	30	July 6, 2026
Giada DN83* updating to 411 only works partially Xibo Player for Android	4	59	July 3, 2026
Virtual layouts for LED screens CMS Features and Functionality	3	53	July 1, 2026
2FA email not working CMS Features and Functionality	1	27	July 1, 2026
Mail sending stopped working - M365 Mail SMTP CMS Installation	11	104	July 1, 2026
Webpages not loading: ERR_INTERNET_DISCONNECTED Xibo Player for Android	20	154	June 29, 2026
Interactive Action (Webhook) crashes Player — NullReferenceException in GetActions() before action-type dispatch — CMS 4.4.4 / Windows Player 4 R407.2 Xibo Player for Windows	0	25	June 28, 2026
Linux Player 4.0.6 missing global dependencies Xibo Player for Linux	0	34	June 26, 2026
Unknown error when uploading media CMS Features and Functionality	1	24	June 26, 2026
Display Fonts Issue CMS Installation	5	65	June 26, 2026
Xibo CMS 4.4.4 Docker - Fonts page crashes, "9/9 global dependencies missing" CMS Installation	1	32	June 26, 2026
Datasets Failing to Fetch with Error - Invalid Scheme: Only HTTP and HTTPS are allowed CMS Features and Functionality	2	33	June 25, 2026
Amazon Digital Signage Stick portrait support coming? Xibo Player for Android	1	65	June 24, 2026
XIBO Player for WIndows crashes on 4K screens Xibo Player for Windows	11	253	June 22, 2026
DSDA1 player not updating to v4_R411 Xibo Player for Android	13	117	June 22, 2026
Remove mu account Other	3	37	June 16, 2026
Cache not ready (getData: Failed to get data cache for widgetId) CMS Features and Functionality	2	32	June 16, 2026
Bug Report: XFA R411 stuck in image layout loop before video playback (ExoPlayer / Dead Thread) Xibo Player for Android	0	22	June 15, 2026
Tizen v4 R409 scheduled Data Connector dataParams not injected Xibo Player for Tizen	0	18	June 12, 2026
Tizen player diffusing supervision Get Help	1	23	June 12, 2026
Problem player doesn't show video Xibo Player for Windows	3	36	June 11, 2026
First recurring event icon missing CMS Features and Functionality	4	46	June 10, 2026
SSRF Protection triggered Xibo Player for Linux	2	46	June 10, 2026
New DSDevice DSDA1 Xibo Player for Android	1	59	June 10, 2026
Display continues to freeze briefly after working fine Xibo Player for Windows	0	22	June 9, 2026