Get Help

Xibo Player for Windows Please post your Xibo for Windows Player questions here. CMS Features and Functionality For questions regarding the functionality of the Xibo CMS. Xibo Player for ChromeOS Xibo for ChromeOS helpdesk support is included as part of a plan. Open a ticket from My Account CMS Installation Please post your CMS Installation questions here. Xibo Player for webOS Xibo for webOS includes free Player support for issues relating to installation, configuration and upgrades via My Account Xibo Player for Tizen Xibo for Tizen includes free Player support for issues relating to installation, configuration and upgrades via My Account Xibo Player for Linux Please post here for Xibo for Linux Player community support! Other For topics that do not fit in any of the listed ‘Get Help’ categories! Xibo Player for Android Xibo for Android includes free Player support for issues relating to installation, configuration and upgrades via My Account.

Topic	Replies	Views	Activity
About the Get Help category Get Help	1	3491	February 28, 2020
DSDevices DSDA1 player - reports a fault in CMS 4.4.1 Xibo Player for Android	2	12	April 17, 2026
Cannot move layout to a different folder CMS Features and Functionality	1	16	April 16, 2026
Player self-duplicate Xibo Player for Windows	2	33	April 15, 2026
Xibo Player Clock Flip Broke Xibo Player for Android	2	21	April 15, 2026
Xibo isn't responding / Stuck on home launcher selection after updating Xibo Player for Android	1	26	April 14, 2026
Recommended Updated Android Player Hardware for 4k Usage Xibo Player for Android	13	399	April 13, 2026
Cannot select Custom Dayparting when scheduling from the layout CMS Features and Functionality	4	31	April 9, 2026
Devices migration CMS Installation	1	25	April 8, 2026
Can't Upload Media Files Get Help	0	16	April 7, 2026
Getting Fatal error CMS Installation	5	80	April 4, 2026
UNABLE to SETUP Xibo v4.x.x ot UPGRADE from Xibo v3.x.x to v4 CMS Installation	1	31	April 4, 2026
Preview not working after upgrade to 4.4.0 CMS Features and Functionality	5	68	April 2, 2026
Layout freezing and crashing when trying to check logs Xibo Player for Windows	2	28	April 2, 2026
"Regular Maintenance” and “Media Orientation" fail to run with error “Problem copying the provided file into the library folder” CMS Installation	4	31	April 1, 2026
JS script working in designer but not in Player Xibo Player for Windows	0	10	March 31, 2026
Displays Not Downloading Dependencies Xibo Player for Windows	31	161	March 31, 2026
Configuration Xibo for tizen (QM43C) Xibo Player for Tizen	3	32	March 31, 2026
XMR and Websockets CMS Features and Functionality	8	85	March 29, 2026
AreXibOS - fast deployment OS for Xibo CMS Linux players (Unofficial Player) Xibo Player for Linux	72	1942	March 28, 2026
Web page playlist "stops and restarts" at end Xibo Player for Windows	0	15	March 27, 2026
Configuration on Samsung QM43C Xibo Player for Tizen	0	19	March 27, 2026
Configure on Samsung QM43C Xibo Player for Tizen	0	15	March 27, 2026
[solved] Missing "Layouts" in Xibo 4.4.0/4.4.1 CMS Installation	0	58	March 27, 2026
Problème de mise à jour 4.4.1 sur debian - apache CMS Installation	1	31	March 26, 2026
CMS 4.4.0 reports “Linux Player is not configured or ready to receive push commands over XMR” but XMR WebSocket is connected (Docker setup) Xibo Player for Linux	7	67	March 25, 2026
Video Failed: Windows Media Player version 10 or later is required Xibo Player for Windows	3	46	March 25, 2026
Publishing not possible after upgrading CMS Installation	0	20	March 21, 2026
Xibo-Player for Linux 1.8 R7 240 \| Possible to get .tar.gz? Xibo Player for Linux	5	67	March 20, 2026
Windows 11 Player v4: Permanent XMR "Disconnected" status and .NET Runtime Error (0xe0434352) Xibo Player for Windows	0	19	March 19, 2026