To be completed by the original poster:
CMS Version
Specify the full CMS version you are using, including the revision number.
Docker - 4.5.2
Player Type
Include the Player type you are using.
Windows
Android
Player Version
Include the full version, including the revision number.
Windows - Windows 4 R407.2-407
Android - Android 4-412
Issue
Please provide full details as to the issue you are experiencing, include screenshots where possible.
Hi all,
I am having issues getting the weather widget to display custom background images. When I leave them as default the displays display the correct stock image for the current weather.
The layout is basic, it is one of the static templates (Landscape - Current day detailed table, 4 day forecast)
However, when I change the Cloudy, Clear, Fog, etc. images to a custom library image the displays show the weather but with a black background. The same as what is shown when you set the ‘Background Image’ to none.
I have tested the layout on a Windows and Android device and both have the same issue. When I preview the layout in the CMS it displays the custom image correctly.
If I check under ‘Manage’ on either of the displays the custom images aren’t listed under ‘Dependencies’ or ‘Media’. So it doesn’t look like the images are being downloaded by the clients. I have also tried manually assigning the files to the displays but this didn’t help.
There is also nothing in the logs on the CMS or player.
I feel like I am missing something obvious! Any help greatly appreciated. Screenshot below:
Display with stock image:
Preview in CMS with custom image:
Display with custom image:
Display media:
