Schedule status: sleeping and required file status: sleeping(inside download window)

im trying to create a digital signage for our foreign exchange company out of xibo 1.7.3. everything seems fine on preview layout

but when i tried to play my created layout on the xibo client 1.7.3…only the background region is showing and all other regions that ive created were not showing …

ive already tried and check everything including scheduling, display settings etc…

i hope someone can help me…tia

Try this https://answers.launchpad.net/xibo/+faq/2246 or give me more information (export the layout, debug info, browser, etc)

It’s actually better explained here:

If that doesn’t solve it, please can you describe what you’ve put in the other regions on your layout, and confirm that you don’t have any overlapping regions.

The status you mention in the thread title is normal. It just means that the Player is between collections from the CMS so it’s sleeping waiting for the timer to elapse. It will then connect again and pickup updated content/scheduling information.

thanks for the reply sirs…ive tried the solutions you’ve given but sadly the problem still persist

btw im currently using internet explorer 9 on windows 7 64bit…i cant export my layout for some reason(There has been an application error.Can’t create ZIP. Error Code: 11)

where can i find the debug info?

ive already deleted my previous layout due to frustration so here’s what i did in my current layout…

currently…my layout consist of 3 regions only because i want fix my problem first before continuing

1st region is the background…600 second is the duration and i did put number 1 on the layer

2nd region is some pictures of what we’re offering …it consist of 6 pictures with 4 seconds duration and layer number 2

3rd region is the ticker of what were selling… i use a dataset to post the currencies that we’re selling, marquee left to right and layer number 3

again…everything seems fine on the cms preview but only the background region is showing when i try to play it in the client side

Your regions cannot overlap, so if you’ve put one in as a background then you will have regions that are on top of eachother.

You can set a layout background image in the Options menu from the layout designer. You then draw regions on top of that.

Error 11 from the zip module also suggests you have a permissions problem in your Xibo library on the CMS. You need ot ensure that the webserver can write to the whole directory, and any sub directories (particularly the temp one)

I’m not sure if I should open up a new Ticket for this issue, but it seems to be related although my circumstances/setup are slightly different

I have a similar problem in my test environment in v1.7.4. My setup is Windows 8.1 as ”server”
running XAMPP (not IIS) and Windows 7 Client (Client version 1.7.3). I have a single schedule/layout running on the client 6am-5pm every day (it’s nothing fancy - just an html file with an embedded SWF file both of which reside on an internal web server) and the “default” layout is an html file stored on the CMS server.

Default browser on the client is Chrome

When the client runs during the scheduled hours, it swaps between playing the scheduled layout for the day and the default layout for after hours. When I press the I(nformation) button on the client, it always shows “sleeping (inside download window)”.

The CMS was imported from our production (1.6.x) server and everything works just fine in 1.6.x – so the problem can’t be related to a timeout issue with the 1.7 setup as they both source their content from the same server – same vlan, same hardware.

This is the content of the screen message:

LayoutId: 15. Runs from 3/06/2015 6:00:00 AM
LayoutId: 16. Runs from 1/01/2000 12:00:00 AM

media: jquery-1.11.1.min.js. (100%)
media: xibo-layout-scaler.js. (100%)
media: xibo-webpage-render.js. (100%)
media: moment.js. (100%)
media: jquery.marquee.min.js. (100%)
media: jquery-cycle-2.1.6.min.js. (100%)
media: xibo-text-render.js. (100%)
media: xibo-dataset-render.js. (100%)
media: flipclock.min.js. (100%)
media: WeatherIcons-Regular.otf. (100%)
media: standard-icons.png. (100%)
media: weather-icons.min.css. (100%)
media: weathericons-regular-webfont.eot. (100%)
media: weathericons-regular-webfont.svg. (100%)
media: weathericons-regular-webfont.ttf. (100%)
media: weathericons-regular-webfont.woff. (100%)
media: emoji.css. (100%)
media: emoji.png. (100%)
layout: 15.xlf. (100%)
layout: 16.xlf. (100%)
resource: 4d0fdb83ef4c4f4032d04bd5a0fd144b.htm. (100%)
resource: 22baad89795be82f221d175fd2394b17.htm. (100%)
resource: 9feb05cf062673b25e22ccd9438ad6c0.htm. (100%)

This is the content of the schedule.xml file on the client

<?xml version="1.0"?> jquery-1.11.1.min.js xibo-layout-scaler.js xibo-webpage-render.js moment.js jquery.marquee.min.js jquery-cycle-2.1.6.min.js xibo-text-render.js xibo-dataset-render.js flipclock.min.js WeatherIcons-Regular.otf standard-icons.png weather-icons.min.css weathericons-regular-webfont.eot weathericons-regular-webfont.svg weathericons-regular-webfont.ttf weathericons-regular-webfont.woff emoji.css emoji.png

This is the content of the “requiredFiles” xml file – doesn’t seem to be anything missing

<?xml version="1.0" encoding="utf-8"?> media 1 2015-06-03T09:05:17.4924125+10:00 3c9137d88a00b1ae0b41ff6a70571615 jquery-1.11.1.min.js jquery-1.11.1.min.js false true false 0 512000 95785 0 0 media 2 2015-06-03T09:05:17.4924125+10:00 3659986d00e56c929218084aeb991cca xibo-layout-scaler.js xibo-layout-scaler.js false true false 0 512000 2466 0 0 media 3 2015-06-03T09:05:17.4924125+10:00 d59f5fc84ef7747f27baddc07fe81487 xibo-webpage-render.js xibo-webpage-render.js false true false 0 512000 4832 0 0 media 4 2015-06-03T09:05:17.4924125+10:00 67bb26c11dba6c366834e65f5933aff2 moment.js moment.js false true false 0 512000 160251 0 0 media 5 2015-06-03T09:05:17.4924125+10:00 2286bb4f44d9ea301131a25c5204ca0a jquery.marquee.min.js jquery.marquee.min.js false true false 0 512000 2248 0 0 media 6 2015-06-03T09:05:17.4924125+10:00 4310a8127c98c2fc13d1f6597c338e6f jquery-cycle-2.1.6.min.js jquery-cycle-2.1.6.min.js false true false 0 512000 28669 0 0 media 7 2015-06-03T09:05:17.4924125+10:00 55991caa2c44b85d0604349da0f8c42b xibo-text-render.js xibo-text-render.js false true false 0 512000 9086 0 0 media 8 2015-06-03T09:05:17.4924125+10:00 ffcde6f93e4ac6cb6d4dddad45d344db xibo-dataset-render.js xibo-dataset-render.js false true false 0 512000 1585 0 0 media 9 2015-06-03T09:05:17.4924125+10:00 cd44dfb10cf85968f429871c1334ee78 flipclock.min.js flipclock.min.js false true false 0 512000 20242 0 0 media 10 2015-06-03T09:05:17.4924125+10:00 145ba08b1886ec06ed80385eb768a050 WeatherIcons-Regular.otf WeatherIcons-Regular.otf false true false 0 512000 40668 0 0 media 11 2015-06-03T09:05:17.4924125+10:00 116465d531ff4545df0076dd07e3a8c2 standard-icons.png standard-icons.png false true false 0 512000 97331 0 0 media 12 2015-06-03T09:05:17.4924125+10:00 c02337bb47f24987a71f94c151292c1e weather-icons.min.css weather-icons.min.css false true false 0 512000 6493 0 0 media 13 2015-06-03T09:05:17.4924125+10:00 8c0f6fd19bfa5763a0860b5930a66e14 weathericons-regular-webfont.eot weathericons-regular-webfont.eot false true false 0 512000 35151 0 0 media 14 2015-06-03T09:05:17.4924125+10:00 fe45297f78b1ab6d8ed9b623d2634530 weathericons-regular-webfont.svg weathericons-regular-webfont.svg false true false 0 512000 127706 0 0 media 15 2015-06-03T09:05:17.4924125+10:00 cd287dcbb4564b57692cfed0e2e58345 weathericons-regular-webfont.ttf weathericons-regular-webfont.ttf false true false 0 512000 67016 0 0 media 16 2015-06-03T09:05:17.4924125+10:00 c90a4c420dd010a5e95dedb8927a29e7 weathericons-regular-webfont.woff weathericons-regular-webfont.woff false true false 0 512000 40408 0 0 media 17 2015-06-03T09:05:17.4924125+10:00 23bdd628e402164e4d1594c50de5fa07 emoji.css emoji.css false true false 0 512000 37057 0 0 media 18 2015-06-03T09:05:17.4924125+10:00 bd4348403e038ffbb6f364341c7ab757 emoji.png emoji.png false true false 0 512000 562053 0 0 layout 15 2015-06-03T09:05:17.4924125+10:00 cde665a8002774fdee603a94f78b78b4 15.xlf 15.xlf false true false 0 0 1183 0 0 layout 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I tried to “Save Log” on the I(formation) screen but it saved a zero byte file.

I’m not sure where to look next. Hope you can help

Thanks

Sounds like you have interleave default layout turned on for the Display in the CMS - in which case it’s doing exactly what it is designed to do.

Sleeping (inside download window) is exactly what it should say.

This should be a new thread really. I don’t see any relationship to the original post which is about overlapping regions