Resolution issues with display on second screen

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1

I followed the instructions [here][1] to move my display over to a second screen. However, I’m running into an odd problem with the resolutions.

Both of my screens have a resolution of 1920x1080. So to begin with, I put the display settings as:
Width: 1920
Height: 1080
Left: 1920
However this showed the picture starting in the middle of the second screen, going off below and to the right. In order to fix this, I had to put the display settings as:
Width: 1280
Height: 720
Left: 1280
So it seems like there’s some kind of mismatch between the resolution settings in Windows, and the resolution that CMS and/or the client is working with. Having good resolution is important with the media I’m displaying and I don’t fancy losing 1/3 of it due to some compatibility issue. :confused:

Any ideas?

Client OS: Windows 8
Xibo: 1.7.6
[1]: Running Client in Second Screen

2

That sounds about right for me, assuming that both displays indeed are using 1920x1080 resolution.

Are you certain that both your screens are set to 1920x1080? If it’s displaying it full screen on your second monitor with the above settings, then that would suggest something is not quite right with your screen’s resolutions.

So without offset, if you set the client dimensions to 1280x720 it shouldn’t cover full screen of a 1920x1080 display.

3

Both the screens are set to a resolution of 1920x1080 in the Windows settings. That’s also the resolution that the screens display in their specs. That’s what’s so weird - I would have expected the first settings to work, but they don’t.

4

Typically you would have screen 1 on the left and screen 2 to the right of it. I expect that explains the strange offset.

5

Unfortunately, that doesn’t seem to have helped. I switched the order of the screens and restarted the computer, but the problem is still there.

6

Problem solved!! The issue was with the DPI resolution detection in Windows 8.1. To fix: go to Control Panel>Screen>Screen Resolution>Make text larger or smaller
Choose “smaller” on the slider bar for “change size of all elements”. I restarted my computer after that, but it should work to just log out and in again.
Note: for webpages displayed in IE, the detected resolution is also dependent on the zoom level of the web browser. You can check the resolution of the browser by going to http://www.whatismyscreenresolution.com/. 100% zoom should be equivalent to your standard screen resolution.

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