Power BI rendering issues

Get Help Xibo Player for Windows
1

Hi all, very appreciative of any help I can get with this issue!

I’m having intermittent rendering issues on Xibo player for Windows running a layout which includes five different Power BI reports displayed using the webpage widget.
Occasionally a report will render incorrectly (as pictured below), it can happen to any of the reports, but it will usually only affect a couple of reports per Layout loop.

Things I’ve tried…

  • Restarting the Xibo Player on Windows manually or with a script fixes it for a short time, but sometimes will not fix it at all.
  • Using the Embedded widget in place of the Webpage widget with an internal Power BI embed code (still requires authentication to load). This works for an hour or so but eventually will only load a white page with a “Sign In” button that does nothing.
  • Using the Embedded widget in place of the Webpage widget with a “Publish to Web” embed code (external - unauthenticated link).This works very well, but three of the reports can’t use this kind of link due to the kind of dataset they are running on (which is a limitation of Power BI).

System Info:
CMS - Xibo for Docker (v2.3.0) running on Docker for Windows (v2.2.0.3 (42716) - stable) on a Windows 10 Ent x64 (1803 Build 17134.1304) Dell box.
Player - Xibo for Windows v2 R201 running on Windows 10 Ent x64 (1903 Build 18362.592)

Xibo%20Power%20BI%20failed%20render
Xibo%20Power%20BI%20failed%20render873×487 15.1 KB

2

For reference, here is what a successful render of the above image looks like.

Xibo%20Power%20BI%20successful%20render
Xibo%20Power%20BI%20successful%20render1914×1086 65.8 KB

3

I would try swapping to the pre-release WPF based Player and see if that is able to render it better for you.

4

Thanks Alex, I’ve updated the Player version on both screens to the pre-release WPF. Everything seems to be running much smoother now, not just with the Power BI report pages, but also other webpages in the layout!

Edit: This solution has stood up over the past few days. Happy to mark this as fixed :slight_smile:

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