Play window is shifted

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This is an update regarding the player window shifting. I wondered if some users experiencing this issue could try creating a startup delay on a Windows 10 machine to see if this helps with the issue.

Please be sure to follow these steps very carefully as they require creating a registry entry. If possible please test on a single player known to have this issue.

  • Follow the steps in the link below to locate the Serialize key under the Explorer directory. If it does not exist already, please follow the steps in the guide to create it and the StartupDelayInMSec DWORD 32 bit value.
  • Once the StartupDelayInMSec DWORD has been created, please can you double click on it and change the Hexadecimal value to EA60, which should be 60000 in decimal:

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  • Restart your PC, which should now delay your startup apps from launching for 60 seconds.

Can you confirm whether this helps with the issue?

Many Thanks.