Our player only show the logo

[signage]

@kato_yue

Also, I have recorded a log of an unsuccessful publishing operation and sent it to you.
log.zip

I would take a look at this similar thread:

Error: "Activity threshold exceeded. There are 1 processes"

Player Version R308 Issue The player is showing the Xibo splash screen. Initially, the player was on R305, so I tried updating to R308. However, after updating the player, the problem persisted. After looking at the logs, it’s saying that the activity threshold has exceeded. I know this means that there is more than one process of Xibo open on the machine, but the problem is that there is only one Xibo process open, and the watchdog. I’ve tried to scour through the task manager’s processes lis…

If you look at your logs, it says “Activity threshold exceeded. There are 1 processes” for 3F-L, 11F-L, and 10F-L. The user claims to have fixed it by deleting the Xibo Library folder and forcing a check-in from the player.

Additionally, ensure that your CMS is actually listening on HTTPS, since you are forcing it, and also make sure that XMR is working correctly for proper server/client communications. I don’t even see an XMR address specified in your settings file. I also don’t see a valid email address, so if these are actually Android players, you’ll need to buy the perpetual license.