Player Version R255.3
One of the old players at work got a new screen but staff were complaining that the “screen wasn’t full, but off to one corner”
I presumed it was a Windows 7 issue, and that the player machine needed a new OS. I collected the machine from work (we are still all in lockdown) and installed Windows 10 (32-bit) Home
I am not able to connect to the CMS just yet as I need a VPN for that, but when I ran the Player for the first time it displays the same “offset” screen.
I suspect it is a issue with the HD screen. The old screen was a large 10-year old smart TV but now it is a Dell 70" HD monitor. My home system has two Dell HD monitors.
Is there anything I can do to fix this issue? The Windows 10 machine is up-to-date and all the correct drivers and settings are working.
3 of my other players at work have been running on Windows 10 for several years now with no issue, but are more up-to-date computers.