Error message in Xibo Client Stick Intel Windows 10

Hello, I have always the message below and in the photo :

“Unhandled exception has occurred in your application if you click continue the application will ignore this error and attempt to continue…”

Do you have a resolution of track ?

Thank you very much for your help

In this topic Xibo Client Error - Please Help! -Urgent! there was similar/the same problem.

First thing to do, would be to make sure .net framework, all drivers, windows updates etc are up-to date.
Check more details about this error, see what exactly is this about.

Check PC’s RAM consumption etc.

Thanks for your feedback.

Do you think that emptying the local file data on the client can solve the problem?

Depends on what actually is the problem (my question about more details etc.)

That being said it shouldn’t cause any harm, it will just need to re-download any required files.

Thanks.

Here are the details :

Consultez la fin de ce message pour plus de détails sur l’appel du débogage
juste-à-temps (JIT) à la place de cette boîte de dialogue.

************** Texte de l’exception **************
System.NullReferenceException: La référence d’objet n’est pas définie à une instance d’un objet.
à XiboClient.Media.SignalElapsedEvent() dans c:\Users\dan\www\xibo-dotnetclient\Media\Media.cs:ligne 232
à XiboClient.Video.timer_Tick(Object sender, EventArgs e) dans c:\Users\dan\www\xibo-dotnetclient\Media\Video.cs:ligne 142
à System.Windows.Forms.Timer.OnTick(EventArgs e)
à System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)
à System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Assemblys chargés **************
mscorlib
Version de l’assembly : 4.0.0.0
Version Win32 : 4.6.79.0 built by: NETFXREL2
CodeBase : file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll

XiboClient
Version de l’assembly : 2.0.0.0
Version Win32 : 2.0.0.0
CodeBase : file:///C:/Program%20Files/Xibo%20Player/XiboClient.exe

System
Version de l’assembly : 4.0.0.0
Version Win32 : 4.6.79.0 built by: NETFXREL2
CodeBase : file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll

System.Windows.Forms
Version de l’assembly : 4.0.0.0
Version Win32 : 4.6.79.0 built by: NETFXREL2
CodeBase : file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll

Xilium.CefGlue
Version de l’assembly : 3.0.0.0
Version Win32 : 3.0.0.0
CodeBase : file:///C:/Program%20Files/Xibo%20Player/Xilium.CefGlue.DLL

System.Drawing
Version de l’assembly : 4.0.0.0
Version Win32 : 4.6.79.0 built by: NETFXREL2
CodeBase : file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll

System.Xml
Version de l’assembly : 4.0.0.0
Version Win32 : 4.6.79.0 built by: NETFXREL2
CodeBase : file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

System.Configuration
Version de l’assembly : 4.0.0.0
Version Win32 : 4.6.79.0 built by: NETFXREL2
CodeBase : file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll

System.Core
Version de l’assembly : 4.0.0.0
Version Win32 : 4.6.79.0 built by: NETFXREL2
CodeBase : file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll

XiboClient.XmlSerializers
Version de l’assembly : 2.0.0.0
Version Win32 : 2.0.0.0
CodeBase : file:///C:/Program%20Files/Xibo%20Player/XiboClient.XmlSerializers.DLL

System.Web.Services
Version de l’assembly : 4.0.0.0
Version Win32 : 4.6.79.0 built by: NETFXREL2
CodeBase : file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Web.Services/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll

Microsoft.GeneratedCode
Version de l’assembly : 1.0.0.0
Version Win32 : 4.6.79.0 built by: NETFXREL2
CodeBase : file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

System.Management
Version de l’assembly : 4.0.0.0
Version Win32 : 4.6.79.0 built by: NETFXREL2
CodeBase : file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll

Accessibility
Version de l’assembly : 4.0.0.0
Version Win32 : 4.6.79.0 built by: NETFXREL2
CodeBase : file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll

System.Windows.Forms.resources
Version de l’assembly : 4.0.0.0
Version Win32 : 4.6.79.0 built by: NETFXREL2
CodeBase : file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms.resources/v4.0_4.0.0.0_fr_b77a5c561934e089/System.Windows.Forms.resources.dll

mscorlib.resources
Version de l’assembly : 4.0.0.0
Version Win32 : 4.6.79.0 built by: NETFXREL2
CodeBase : file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/mscorlib.resources/v4.0_4.0.0.0_fr_b77a5c561934e089/mscorlib.resources.dll

Microsoft.GeneratedCode
Version de l’assembly : 1.0.0.0
Version Win32 : 4.6.79.0 built by: NETFXREL2
CodeBase : file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

Microsoft.GeneratedCode
Version de l’assembly : 1.0.0.0
Version Win32 : 4.6.79.0 built by: NETFXREL2
CodeBase : file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

AxInterop.WMPLib
Version de l’assembly : 1.0.0.0
Version Win32 : 1.0.0.0
CodeBase : file:///C:/Program%20Files/Xibo%20Player/AxInterop.WMPLib.DLL

Interop.WMPLib
Version de l’assembly : 1.0.0.0
Version Win32 : 1.0.0.0
CodeBase : file:///C:/Program%20Files/Xibo%20Player/Interop.WMPLib.DLL

System.resources
Version de l’assembly : 4.0.0.0
Version Win32 : 4.6.79.0 built by: NETFXREL2
CodeBase : file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.resources/v4.0_4.0.0.0_fr_b77a5c561934e089/System.resources.dll

System.Web.Services.resources
Version de l’assembly : 4.0.0.0
Version Win32 : 4.6.79.0 built by: NETFXREL2
CodeBase : file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Web.Services.resources/v4.0_4.0.0.0_fr_b03f5f7f11d50a3a/System.Web.Services.resources.dll

************** Débogage JIT **************
Pour activer le débogage juste-à-temps (JIT), le fichier de configuration pour cette
application ou cet ordinateur (machine.config) doit avoir la valeur
jitDebugging définie dans la section system.windows.forms.
L’application doit également être compilée avec le débogage
activé.

Par exemple :

Lorsque le débogage juste-à-temps est activé, les exceptions non gérées
seront envoyées au débogueur JIT inscrit sur l’ordinateur
plutôt que d’être gérées par cette boîte de dialogue.

I see, can you please tell me what Xibo for Windows version are you using?

It seems to me that we have seen this error before and that it was fixed in 1.7.7/1.7.8 version.

Thanks,

I use Windows 10 version and 1.7.6 for my xibo client.

Could you please update it to 1.7.8?

It would be best to also update the CMS to 1.7.8.

Tom,
i had the same problem and it is gone after setting an automatic daily reboot for the player.
I believe it is because of the 2GB RAM which obviously is not enough.

a daily automatic reboot is always very good for the functionality no matter what Digital Signage software is in use.

-daniel

Thank you for your return.

I just thought to reboot the computer automatically

Hi

but then its a Windows 10 Problem - here we use Intel Stick Computers with Windows 8.1 and Xibo Win Player without any Problems in 24/7 Usage …

I also had Layout Issues on Win10 (Font size not correct and other tings so we ordered the last Windows 8.1 Sticks) …

This is not something that Windows 10 is causing. We have 3 Intel Compute Sticks, all with Windows 10 and Xibo 1.7.7. So far, running Xibo for over 3 months (almost 24/7), no problem has occurred. We have the Sticks reboot once every day automatically.
Do you have the maintenance.php running on the server?
What happens when you click “continuer”? Does Xibo start normally, or does Xibo quit?

Hello everyone, we empty the xibo local folder and updated version xibo client, since most problems.

Thank you to all