Display not showing up in CMS

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1

I cannot get one of my displays to show up in the CMS. one is working fine with exactly the same setup. I can connect using teamviewer, so the connections is not the issue. and the Xibo player options are set exactly the same as the working one. When i click save in player option it says the display is working but will not show in CMS.

2

I would guess the machine is a clone of the other one?

Try changing the hardware key for one of them, tell it to connect again. I think that should solve the issue.

3

Colin is most likely right.

Just to add - I added a new Player and it went straight to "Display is active and ready to start"? I'm using an imaged/cloned version of Windows and all my Players show up as the same display in the Xibo CMS?

4

Great work! This worked perfectly.