Cannot upload file bigger than 100MB? Error True

[khan]

Hi,

Unable to upload file bigger than 100MB. It comes up with Error True. Checked ini file settings all are correct. Unable to attached debug report. Please advise how to attach debug report?

Thanks

[alex]

Your PHP settings are wrong. There are more to change than just the upload_max_filesize variable.

Please see the FAQ which covers this:

How do I upload files bigger than 2MB / How can I increase the upload file size limit?

Other symptoms include an error when uploading files: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data or simply the message true Xibo does not limit file upload size - but PHP does. You need to edit your php.ini file for your system to support large file uploads. By default, the php.ini file is in the following locations: Ubuntu (with Apache): /etc/php5/apache2/php.ini Ubuntu (with php-fpm - for example with nginx or lighttpd): /etc/php5/fpm/php.ini Wind…

[alex]

If you’re sure it’s not your PHP settings, then it will be either your webserver configuration or fastcgi configuration, or filesystem permissions.

You need to check right along the path that a file upload will take and see where the problem lies, examining your system logs as you go. The problem is very definitely not with Xibo.

[khan]

Hi Alex,

I noticed that some of the files which were more than 120MB were put into Xibo Library’s Temp folder. It means Xibo was able to download the file but for some reason puted them into Temp folder.

Thanks

[alex]

That’s almost certainly the maximum execution time then. Again, all the information you need is in that FAQ.

If your PHP variables are already set correctly, then the problem likely lies with the webserver configuration instead. The likely culprits are all mentioned in that article.