Xibo White label is not applied to new cms

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1

Dear Sir,

I have purchased the xibo white label license and downloaded the theme as well. I have followed the instructions correctly place the theme folder in the ‘shared/cms/web/theme/“ThemeName”’
where “ThemeName” is my theme name and copied the user manual as well in the specified location
but unfortunately, I am unable to see my theme name in the Settings > configuration page drop down list…
I had also tried to execute the MySQL query but it shows error “Fatal error no theme exist”. I am facing too much trouble in this please help me out.

UPDATE setting SET value = ‘digisign’, userSee = 0 WHERE setting = ‘GLOBAL_THEME_NAME’ ;

2

Could you please create a new support ticket with Spring Signage about this problem? https://support.springsignage.com/open.php

In the ticket please specify what installation you have and what have you done so far.

There is no need to create multiple topics about the same issue.

3

Thanks for your timely response.