Xibo Version 2.3.0 - layout issue

Hi, im new to the forum so i hope this is the right place.

I have just updated my layout with a new video clip, but the screen wont refresh and that new video clip wont play. When previewing it, it works and I can see the new clip in that layout.

I havent come across this problem before and dont know how to fix the issue.

Hello and welcome!

I’d suggest having a look through these:

The first one specifically deals with your issue and suggests some initial things to look at.

Thanks!

I cant seem to get anything to update, I have a cloud with a download icon there, its like its refusing to download any new content. how can I check to see if its connected and force a redownload?

Are you seeing the “Last Accessed” date keeping current and is the Display marked as Logged In?

If so, then on the Manage page are there any particular files listed as not being downloaded?

If not, then can you open the Player info screen and post a screenshot?

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