Before completing please check that the time, date and timezone have been correctly set on the device running the Player.
To be completed by the original poster:
Player Version
Specify the full version you are using including the revision number.
snap 2.70
snapd 2.70
series 16
ubuntu 25.04
xibo player 1.8-R6
CMS Version: Ubuntu 24.04.2 LTS - xibo-cms:release-4.2.3
Server is the docker image provided by Xibo and the Linux player is installed on a fresh Ubuntu with the all updates and the current snap version and latest stable player version
Both Server and Client have internet access and are in the same subnet
Issue
Please describe in detail the issue you are experiencing, including any errors shown on the Player Status page or in the Logs section of the CMS.
Provide screenshots where possible!
Hello everyone,
I have had issues with the xibo player for Ubuntu. Anything other than a singular picture wont run. I’ll either get blackscreens or the splash screen from xibo. In the logs I get following error:
[LayoutParser - ImageGtk] Layout 24 is invalid or missing. Reason: Couldn’t recognize the image file format for file ‘/home/user/snap/xibo-player/108/2.jpg’
If I try to display the image that throws the error as singular image it works fine but any layout or similar that isn’t a singular file just won’t display.
I don’t really know what throws the error as I tried running the same Layout under a Windows 11 client and it worked instantly.
The layout is shown as working and the display also has the tick. I don’t have any experience working with Xibo. This is currently tested to replace our current sinage solution with raspberry pi’s and batch scripts.
Thanks in advance for any help! If I need to provide any more detail, pls state it.