XIBO issue on iiyama 92" ProLite TE9218UWI-B1AG

Good morning,
I own a 92" iiyama ProLite TE9218UWI-B1AG monitor.

Link: iiyama - ProLite TE9218UWI-B1AG Display interattivo multi-touch ultra-wide da 92" con risoluzione UHD 5K e vista panoramica 21:9

This is the software info:

  • Version information
    Checksum: d25eb6e1 Commit: 957ab005 // Date: 2024-05-13 12:23:40
  • iiWare version: 11
  • Kernel version: 5.10.107-ab44276
    #1 Mon May 13 12:22:17 CST 2024
  • Compilation number: TD1A.220804.031 release-keys

I installed various Android XIBO app (from version 4.401 to 4.408).

The content plays for a while (even up to a couple of hours).
Then at a certain point the video starts to lag and freeze (the video isn’t smooth.) Or a frozen black screen.

If I turn the monitor off and on again, most of the time it works again.

The monitor has a resolution of 5120x2160. (I created a custom resolution on XIBO.)
I created a playlist with videos and images of that resolution.

This is the Display view on XIBO:
Uploading: Cattura.JPG…

This is an image of the correct display:

Uploading: IMG_6973.jpg…

Is there a setting I need to adjust?

Thanks to anyone who can help me. :smiling_face_with_three_hearts:

This is a common symptom when the player or SoC does not have enough resources to play the media. I know it all too well and was never able to truly fix it, but one of these three approaches should help you work around it:

  1. Use a more powerful player (in your case, a stronger SoC).
  2. Do not play videos, use images only.
  3. If it still doesn’t work, search the forum for “HandBrake” and re-encode your videos accordingly: lower the FPS, bitrate and/or resolution
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This is perfect example of hi-end technology obsolesence skills, OFC all by design !

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Hello Davide,

if I’ve well understood you are using the integrated O.S. (iiWare 11 / OS Android 13) as hosts for Xibo player. If Schweminska is right, and it seems he had the same issues before, so we can believe is trues. My advise is to give a try to convert your video in HLS streaming: as converting software I’m using ffmpeg, it’s free, but you have to hosts the streaming files somewhere using a web server. I think this solution is much more light and compatible for all players and their memory limits.

Good luck :-), bye.

Add to HLS multibitrate and it could help even more:

#EXTM3U
#EXT-X-STREAM-INF:BANDWIDTH=375000,RESOLUTION=640x360
live360.m3u8
#EXT-X-STREAM-INF:BANDWIDTH=750000,RESOLUTION=854x480
live480.m3u8
#EXT-X-STREAM-INF:BANDWIDTH=2000000,RESOLUTION=1280x720
live720.m3u8
#EXT-X-STREAM-INF:BANDWIDTH=3500000,RESOLUTION=1920x1080
live1080.m3u8

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