XIBO issue on iiyama 92" ProLite TE9218UWI-B1AG

[davide.siciliano]

Good morning,
I own a 92" iiyama ProLite TE9218UWI-B1AG monitor.

Link: iiyama - ProLite TE9218UWI-B1AG Display interattivo multi-touch ultra-wide da 92" con risoluzione UHD 5K e vista panoramica 21:9

This is the software info:

• Version information
  Checksum: d25eb6e1 Commit: 957ab005 // Date: 2024-05-13 12:23:40
• iiWare version: 11
• Kernel version: 5.10.107-ab44276
  #1 Mon May 13 12:22:17 CST 2024
• Compilation number: TD1A.220804.031 release-keys

I installed various Android XIBO app (from version 4.401 to 4.408).

The content plays for a while (even up to a couple of hours).
Then at a certain point the video starts to lag and freeze (the video isn’t smooth.) Or a frozen black screen.

If I turn the monitor off and on again, most of the time it works again.

The monitor has a resolution of 5120x2160. (I created a custom resolution on XIBO.)
I created a playlist with videos and images of that resolution.

This is the Display view on XIBO:

This is an image of the correct display:

Is there a setting I need to adjust?

Thanks to anyone who can help me.

[Schweminska]

This is a common symptom when the player or SoC does not have enough resources to play the media. I know it all too well and was never able to truly fix it, but one of these three approaches should help you work around it:

1. Use a more powerful player (in your case, a stronger SoC).
2. Do not play videos, use images only.
3. If it still doesn’t work, search the forum for “HandBrake” and re-encode your videos accordingly: lower the FPS, bitrate and/or resolution

[0x0]

@Schweminska

This is a common symptom when the player or SoC does not have enough resources to play the media. I know it all too well and was never able to truly fix it

This is perfect example of hi-end technology obsolesence skills, OFC all by design !