I have a recurrent issue with X4A 1.8b103 and CMS 1.8.3
after sometime, the Player although reported with V on the CMS display page, doesnt update with new content,
when modifying content on the layout, the status changes to pending download (cloud icon) and player reaches the CMS it changes to Downloading (X icon) and later on to V - updated,
while on screen nothing changes.
the only way to solve it is by sending the entire android for reboot,
i have enabled debug logs on some of my players
the player was reset at ~17:45 today the logs before may show the problem - although i couldnt find any…
players are performing a daily restart at 00:00, and it doesnt happen everyday from what i can tell…
It would be good to upgrade the CMS to newest version (you could wait for 1.8.8 to do that, it will be released soon) and perhaps player to R104 as well.
If the download/update is correctly triggered, and it seems that it is if the display goes through those status changes, then we would expect it to show updated content.
That will happen when player reloads a layout, which happens after region with the longest duration ends.
If you have some really long durations on your layout that could delay the content update on the player.
You can enable ‘Expire modified layouts’ in display profile assigned to your player, then it will show updated version of a layout once it’s available (it may cut the layout playback ie it will not wait for the layout to finish before reloading it to show new content).
OK, Indeed my Layouts are 4h long, this is due to some screen and item refresh on my msm8944 screens (Snapdragon 810)
i will try the ‘Expire modified layouts’ feature…
Thanks!!