Windows client 1.7.7 install error "Error writing to file" xibo.scr

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1

I’m trying to install my first client and I’m not having any luck. I’ve tried on two different Windows 10 boxes and one Windows 7 box all with the same error message. I’ve tried turning down UAC, turning off McAfee, running in compatibility mode and installing to a different directory at root level. Same consistent error.

As far as the prerequisites go:
I have network connection
Windows 7 and 10
.NET 3.5 is installed
Latest Internet Explorer
Latest Flash player
Latest Windows Media Player
Latest Office 2016

With the error message showing I can go to the install directory and there is a butt load of files already there. So it isn’t like it can’t copy files completely. If I choose Ignore I get another error message which says “Error writing to file: C:\Program Files (x86)\Xibo Player\watchdog\x86\XiboClientWatchdog.exe. Verify that you have access to that directory.” I’m only given “Retry” and “Cancel” buttons at this point.

What gives?

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Edit: spelling

2

Since it’s W10, did you try running this as a administrator? or disabling (at least temporary) the UAC?

3

Yes and Yes. Individually and simultaneously.

4

Answered my own question. McAfee. Had to completely disable it instead of just disabling the On-Access Protection.

Thanks all.

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5

Ah yes, that makes sense, it’s a well known source of various problems, although you said you did turn it off in your first post that’s why I didn’t mention it.

In any case, I’m glad it’s working now.