WebOS V2 R203 Stream Video display issues

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1

Hello,

Big thank you for the update!

We managed to test it on an LG **SM5KE ** and all seems fine.
Yesterday I tested a layout displaying a website with a html5 player streaming a live feed from our server.
I tested this in previous versions of the Webos player and had no issues but on the 203 the stream is displayed wrong. Attached a picture of it:

xibo_webos_203_stream.jpg
xibo_webos_203_stream.jpg2228×1545 451 KB

Everything is up to date and no issues were reported until I updated to 203.

We rolled back to 202 but I considered worth reporting this in case some one else is experiencing the same issue.

2

Hi Nomis, thank you for the heads up on this issue. Could you send an exported copy of your Layout to me in a private message so I can test this on the R202 and R203 Players? I can then report any issues to the development team.

Could you also confirm the following:

  • What is the Firmware version running on your SM5KE?
  • Are there any messages or errors in the Logs for this Display whilst the live feed is running?

Many Thanks.

3

Hey Dan,
Thank you for the reply. I sent you the exported layout via PM

Will answer here as well
FW: 04.03.41
No message or error displayed on the screen or in the logs. I did not ran this in maintenance mode.
Thank you!

4

Thank you for the link, I will continue this discussion with you in the PM.

Many Thanks.

5

@DanBW Is there a solution for this? I am seeing this as well, no matter what settings I give it in the layout.

image
image1452×1089 426 KB

6

Hi JWhite, can you confirm:

  • What version of Xibo for webOS you are using?
  • Does the issue occur when you use R202 on your display?
  • What type of stream are you using?
  • What is the model of your LG screen and what Firmware version is installed?

Many Thanks.

7

This issue happens when on R203, but the stream seems to work fine on R202 like the original poster.

I am using a local UDP multicast stream, all happening on models - 49SM5KE, 55SM5KE, and 65UH5E.

For the SM5KE’s, I was on firmware 04.02.05, but support had me update to 04.04.40. On the latest firmware, I see the same issue. The video works on R202, but only shows in the lower right quadrant on R203.

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8

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