we’ve setup our production environment with latest xibo, installed at a windows server and windows player on a windows 10 machine, driving a UHD display.
Everything seems fine, but the weather widget is not displayed
at the player-display
within the design-view
nor at the preview in browser
What i’ve checked:
Checked all modules (Button which repairs modules if something’s wrong)
Double-checked dark sky api key (works in our test environment)
deleted region containing the weather widget from layout and readded it
double checked the weather module to be active
cleared cache of weather module
double checked the lat / lon coordinates
set the coordinates at the display
check the player to have internet access
check XML connection (working)
The layouts are mostly imported from our test environment and all other content is working well.
the log at the player-side shows the following information:
Could you tell us if you’re using docker or is the CMS installed on a web server?
You have the same API key in both test and production environments and in test one it does show weather in the CMS, but it does not in production environment?
If it is configured the same way and works in test, then I assume it is configured correctly, in this case perhaps it’s curl issue.
Could you please go through Report Fault Wizard on your production environment and check the logs afterwords.
ie
Enable Debugging, recreate the issue (should be sufficient to create weather widget that does not display the weather), check logs, disable debugging.
I now have the logs, but i cannot find anything curious… Can you give me a hint what to search for ? As there are User credentials, server names etc. listed at the log, i cannot upload it here.
128013,5206287,"2017-10-17 12:06:50",XMDS,GetResource,POST,"Unable to reach Forecast API: cURL error 60: SSL certificate problem: unable to get local issuer certificate (see http://curl.haxx.se/libcurl/c/libcurl-errors.html)",CLIENTPCNAME,ERROR
Will try to get latest .pem and configure php-curl.
Is this “GetRessource” Request responsible for requesting weather-data from dark sky ?