Video Loop Stops Playing after 8-10 hours

[kluesnet]

Player Version

windows 2 R201-201

Issue

I have a Full screen video Running on a loop all day. and after 8-10 hr it just goes to a black screen.
All screen saver and power saver features are turned off. when I access the device with the black screen and press " i" to get the log it says at the time it goes black “Windows Media player cannot play the video because there is a problem with your video card.” and never recovers. when I close the player and let the wathdog re open it. it plays fine for next 8-10 hr’s. it is a MP4 file. the plays fine natively in windows media player. and also play fine in the xibo player for hours.

GPU = Intel(R) HD Graphics 530 driver version =23.20.16.4849
any suggestions

Provide screenshots where possible!

[dan]

It looks like (for whatever reason) that the video is leaking memory and eventually that causes the process to die.

I’m not sure what can be done to solve that - I’d suggest trying the newer player we have in beta testing instead to see if it improves: Xibo for Windows - WPF Player Pre-release

It would be really interesting to know actually!