Very Frequently Not Fullscreen

Player Version

All Versions

Issue

4-7 times per week, one of our 40+ displays will appear smaller than it’s supposed to. Resolution is set correctly in the player settings, Windows scaling is at 100%, Windows resolution is set correctly, etc.

I’ve probably had to manually restart players due to this issue hundreds of times.

I believe it’s happening because the Samsung TVs are dropping EDID when powered off.

However, Xibo should be resizing itself when the TV is turned back on.

Use one of these on the player output: