hi there,
i’m new in xibo,i’ve tried xibo docker version and xibo web version but it seems i cannot upload movie files with size 495mb or even 65mb,i’ve tried search on web is there any php error,but it seems i’m hitting a wall
can anybody help me? i’ve been wake for last 3 days to figure it out.
i’ve read countless thread about partially upload on xibo library and all of it pointing to php.ini
but i’ve change the php.ini to something more suitable like the document. but still no luck
Thank you for the screenshots and background information. Xibo for Docker is pre-configured to support file uploads, if you have been unable to upload media files, it may be something external to your Docker install that is causing the issue. If you are using a proxy service, I would recommend checking that it is configured correctly.
PHP 7.2 is not currently supported with Xibo, I would recommend using a different version, such as 7.1 for example.
maybe you didnt’ aware i have 2 server who currently running xibo as a docker the other one is as webserver
the spesification is the same as i mention before. the docker xibo server i don’t install anything its a fresh debian and only xibo docker reside on it and it doesnt have any proxy . the other one is xibo running on webserver with php 7.2
they both failed to upload files more than 20mb i think. i’ve tried to upload files less than 20mb it succeed but when the files is more than 20mb it said upload partially.
can you help me pin point the culprit?
regards
darwis
edit: i’m using debian stretch 9.2 is operating system matters to xibo to?
i’ve been changing from ubuntu, debian but still i cannot upload movie with size about 600mb.
i’ve tried using docker, using web server but no luck so far
is there something i miss? i tried to follow tutorial by letter
in media library after i upload it, it said partially uploaded.
In my previous message to you, I mentioned that PHP 7.2 is not currently supported with Xibo. I then recommended using a different version of PHP, for example 7.1. Can you confirm that you have changed the version of PHP you are using?
i’ve already mention i’m using docker and web server, if the webserver because php 7.2
what about the docker? i’ve tested with docker ubuntu, debian none of them work
Xibo for Docker is pre-configured to accept uploads up to 2GB in size. I can see in the original image you provided that the limit states 4GB, which would suggest you have made changes to the configuration files.
Can you confirm that you uncommented all 3 of the elements?
I would recommend docker-compose down your CMS, comment out the above lines in the config.env file and then docker-compose up -d your containers. The changes to the config.env file will then be acknowledged. If you can then try uploading the videos again and let me know what happens.
Have you made any other changes to your Docker setup? If so, please let me know what they are.
hi daniel
in my answer i’ve also tested in ubuntu xenial without comment out the 3 line in config.env and still upload partially…is there anything beside commenting? it will be a great help if you can pin poin out the culprit …
Thank you for confirming. The issue could also be caused by a service in front of your webservice, a reverse proxy for example that is not configured correctly. I would recommend making sure all services are correctly configured
Can you also confirm that you have enough disk space to store the videos you are trying to upload?
Docker installations for Xibo are already pre-configured, the issue must be related to your server setup. Without seeing the setup, I would not be able to provide a solution, as I do not know how you have configured your services.
If you would like a member of the team to take a look at your setup, it would have to be paid support. If you would like to proceed with paid support, please open a ticket at the below link and we can discuss how to proceed.
