Upload problem getting uknown err

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1

image
image4260×1633 461 KB

i do not no how to fixs this i have rebooted the server and it is not fixing it

2

can any one help with the problam

3

I would recommend selecting the Report Fault option in your CMS, turn on Debugging and attempt the media uploads again. This will create a Troubleshoot zip file, which will contain more information about what is happening when you attempt the upload. You are welcome to send me those logs via private message so I can take a closer look.

Can you provide answers to the following questions:

  • Do you receive the errors when uploading a smaller number of files?
  • What version of CMS are you using?
  • Have you got enough space available at your Library Location?
  • Have any changes been made to the setup prior to this issue occurring?

Many Thanks.

4

I receive it on everything

Version 1.8.10 do not no how to upgrade this

Have you got enough space available at your Library Location? Do not no how to check xibo support setup the server

Have any changes been made to the setup prior to this issue occurring? No

5

Please connect to the server over SSH and run the following command:

df -h

What is the output?

6

Filesystem Size Used Avail Use% Mounted on
udev 3.8G 0 3.8G 0% /dev
tmpfs 780M 8.4M 772M 2% /run
/dev/sda1 2.4G 1.5G 758M 67% /
tmpfs 3.9G 0 3.9G 0% /dev/shm
tmpfs 5.0M 0 5.0M 0% /run/lock
tmpfs 3.9G 0 3.9G 0% /sys/fs/cgroup
/dev/sdb1 78G 6.7G 71G 9% /mnt/sdb1

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Last login: Mon Oct 1 08:54:03 2018 from 82.23.32.244
root@vps196551:~# df -h
Filesystem Size Used Avail Use% Mounted on
udev 3.8G 0 3.8G 0% /dev
tmpfs 780M 9.0M 771M 2% /run
/dev/sda1 78G 6.7G 71G 9% /
tmpfs 3.9G 0 3.9G 0% /dev/shm
tmpfs 5.0M 0 5.0M 0% /run/lock
tmpfs 3.9G 0 3.9G 0% /sys/fs/cgroup
overlay 78G 6.7G 71G 9% /var/lib/docker/overlay2/f386359a43059ab65f1bd8a98dc209a37d1ec2ab48ccf8acf5b45ba453cc2a91/merged
overlay 78G 6.7G 71G 9% /var/lib/docker/overlay2/df79501a0f37179c890010c509d2364e8661c2d654d857e4bf75c4648b8956c0/merged
overlay 78G 6.7G 71G 9% /var/lib/docker/overlay2/917ed356f73a0ea27d9e6a3186467a0afa5e1c1bbbffbb7df2a52edd0819b7bb/merged
overlay 78G 6.7G 71G 9% /var/lib/docker/overlay2/d9922bc7f8c5ab0e4740a153f87d01451a22e49c6648495790af2fca87017790/merged
overlay 78G 6.7G 71G 9% /var/lib/docker/overlay2/ece848af46ef238816bef860a11598145c01af3e128f3ce89537ca9e8ca92710/merged
overlay 78G 6.7G 71G 9% /var/lib/docker/overlay2/3bf7708ef2cf7f5f67449fc7253cf741241e912b22bd6404ef908fb590973230/merged
shm 64M 0 64M 0% /var/lib/docker/containers/ee9c8e6c7e7d067a155cc3babb963058918d8c5eb8cc62b31f95f78a71fa4669/mounts/shm
shm 64M 0 64M 0% /var/lib/docker/containers/53688930dba2b16a3d628991079c2d475f0b2fbc993a7223f1737643a57a9613/mounts/shm
shm 64M 0 64M 0% /var/lib/docker/containers/930eb6733d7e4384a17499b7169c776b023b18030f85725da28de92ef8c99ca0/mounts/shm
shm 64M 0 64M 0% /var/lib/docker/containers/a1ec284506dbb74b6b851310cd69fcebdb16c469dbe26d8105852888f6276d61/mounts/shm
shm 64M 0 64M 0% /var/lib/docker/containers/d9851753ca95799111021decf839523868dbeef618154175f41e999ed3a5f576/mounts/shm
shm 64M 0 64M 0% /var/lib/docker/containers/6d72ae7d6cbcdd80373c5062f782d613d12f2bc57ce890fcd399b8d3f81c333e/mounts/shm
tmpfs 780M 0 780M 0% /run/user/0