Dear Community,
I am getting the following Error Message on one of our Players.
Prepare Image - General Error, message = Unsupported Image. Unable to decode.
I am having an Issue for one of our Android Players. Its an Android TV with version 4 - 404 installed on it. I am getting the Error Message for all Media uploaded. The TV remains black, with the Xibo Logo in the lower right corner.
The Player is connected to our network and has a proper IP Address.
All the other players, run the same content properly. They are all set up equally.
If anyone has an idea, your help would be much appreciated.
kind regards