Unsupported 16-bit Application Error

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1

Hello, first of all, sorry for my bad english, my native language is portuguese, try to understand my question…if possible.

I running Xibo Client (Windows, 1.8) in a Intel Compute Stick in 24/7 mode, but after a few days some devices had a problem: the client closed and when i tried to reopen, a popup came up with the “error”: Unsupported 16-bit Application Error.

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Any people get a similiar error? My XiboClient.exe is corrupted?

Thanks for attention.

2

Welcome to Xibo Community Forum :slight_smile:

This is an odd one as Xibo for Windows is definitely compatible with Windows 64 bits.
We recommend that you make sure all Windows update have been done and de-install then reinstall Xibo for Windows.

3

Thanks for the fast answer!

Hi Nell, sorry for late response. I “discover” the problem: after 7-8 hours of player activity, I get the error “Application XiboClient.exe has been blocked from accessing graphics hardware” and after a few minutes of this, the graphic driver is corrupted and a lot of other problems occurring in the system.

Thanks for the fast answer!