Tizen display only showing 1/3 of an image

CMS 4.0.1 and previously on CMS 3.3.7
Tizen 4 Revision 403

One of the images on the screen is only showing 1/3 of the image. It’s a JPG served out from the same xibo server that the layouts are on. If I browse the url on the same device using the built-in browser, it displays fine. Not sure what’s broken.

Not an expert here, but I found that many times I had to have the images\playlist inside a layout. If I put them directly to the device I got cutoff images, or mini-images

Not sure what you mean.
The layout is defined in Xibo and plays on one Win10 client and one Tizen client. Both the preview screen and the win10 client display the jpg fine, it’s just the Tizen client that cuts it off.
But if I use the Tizen browser and go to the URL https:///todayscalendar-large.jpg, I see the full picture.


Try with the last of Xibo for Tizen 404: Xibo for Tizen | v4 R404 Released

Updated to 4.04 and have the same problem.

Could you please take a screenshot of your Layout?

See above. First pic is how it shows on the Tizen display. the Second is a pic of the layout in preview mode, and the third is a pic of the Tizen display showing the web page from it’s built-in browser.
This layout plays fine on a Windows 10 PC in another room.

Hi jschoenstein,

Please can you create a support ticket on the Xibo help desk so we can troubleshoot this further?

Many Thanks.