Text delay in campaign layout (relative to background/other regions)

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1

I’ve launched my first campaign yesterday. The backgrounds for each layout show up first at each transition between slides. There seems to be a half second delay in the regions showing up once the background has showed up.

For example, I have a wheat stalk image as a background with a region of wording/text over the background and a second region with a logo in the bottom right corner. When the change between layouts is made, the background and image show up at the same time, however the text shows up a half second later. This is consistent on all of the slides in the campaign (text only).

Is there a way to fix this delay or something I’m missing?

Thanks!

2

What CMS and player version are you using please?

It is possible for the content of the layout to appear with slight delay after the background image is already displayed, I would not expect that to be long delay though.
It will of course depend on the device’s specification and the content, but for a layout background image and text, it should be barely noticeable.

On Android you could add transition effect to your layouts/widgets to help with the playback, unfortunately that is not supported on Windows player.