Hi, I’ve gone through the forums and tried all of the fixes I could find and I know I’ve probably missed something dumb and simple. My thumbnails aren’t loading (in Media or in the layout designer), even though the media files exist and I’ve changed the permissions and increased the php memory limit. I did upload a much smaller image and the thumbnail works, so I feel like it must still be a setting somewhere. Any ideas other than significantly decreasing file sizes? The larger images are for a 70+ inch screen, so we do need a fairly high resolution.
The images are 4500 x 8000, and the php memory_limit is set to 900MB in the php.ini . I didn’t include in my update that I’m running the docker version of Xibo
An image of that resolution at 24 bits per pixel will need nearly 900MB on its own to load in to memory (8000x4500x24 = 860MB ish).
I think you’ll want a memory limit set somewhere close to double your current setting (and free RAM to back that up). You may also need to increase maximum execution time as well.
If you’re using Xibo inside Docker, how are you adjusting the PHP memory limit? We do expose that as CMS_PHP_MEMORY_LIMIT but it’s not there in the standard config.env file.
I suspect you’d also need to increase the memory limit on the cms-web container as that’s hard limited at 1GB.
