Stats collection not working for images

[Jakub]

To be completed by the original poster:

CMS Version

4.3.1

Player Type

Tizen, Android

Player Version

Tizen: 407; Android 407, rev 4

Issue

I’m trying to get working the stats collection for images.

At which level should “Stats collection” be enabled — at the file level or at the playlist/layout level?

I’m asking because I had it enabled at the Layout level, and data was being collected, but only for video files.
Yesterday I switched to enabling stats at the playlist level, but it’s still the same.

All media files have stats collection disabled.

What am I doing wrong?

[Jakub]

Any one? Please help me.

[DanBW]

Hi Jakub. I think this may be an issue we discussed already, where your images did not have stats collection configured, is that correct?

[Jakub]

Yes, exactly. I was my fault.

Thanks Dan.