Server Crash after some days

Dear Xibo community

we have a server running in a dedicated remote machine, at

http://limonechannel.info:65501

the first 5 years all was working perfectly. Now we’ve added some android licenses and one webos, and after some time the server crash entirely, making the ssh connection impossibile and the server become unreachable. We use centos 7 and Xibo 2. It was installed with docker.

Two questions… If I upgrade the server to v3, could solve the problem?
The players with version 1.83 / 2 will work with v3?

Some logs from the server:


|2873571|a

  1. List item

0c0f78|18 07 2022 11:52|PLAYER|POST|ERROR|Olympia LLAC|XmdsBase|E = class javax.net.ssl.SSLHandshakeException/Handshake failed|
|—|—|—|—|—|—|—|—|—|
|2873570|079bba4|18 07 2022 11:52|XMDS|POST|ALERT|atilius|NotifyStatus|{lastActivity:18/07/2022 11:52:31,applicationState:Running,xmdsLastActivity:18/07/2022 11:49:12,scheduleStatus:Normal: [231] P0\r\nNormal: [623] P0\r\nNormal: [758] P0\r\nNormal: [761] P0\r\nNormal: [745] P0\r\nNormal: [742] P0\r\nNormal: [674] P0\r\nNormal: [670] P0\r\nNormal: [673] P0\r\nNormal: [338] P0\r\nNormal: [761] P0\r\nNormal: [745] P0\r\nNormal: [742] P0\r\nNormal: [623] P0\r\nNormal: [671] P0\r\nNormal: [761] P0\r\nNormal: [745] P0\r\nNormal: [742] P0\r\nOverlay: [613] P98\r\n,requiredFilesStatus:Sleeping: last check was not required.,xmrStatus:Connected to tcp://94.76.229.43:9505. Waiting for messages.}|
|2873569|81c0987|18 07 2022 11:52|CONSOLE|GET|ERROR||/|Cannot get display profile|
|2873568|81c0987|18 07 2022 11:52|CONSOLE|GET|ERROR||/|Cannot get display profile|
|2873567|81c0987|18 07 2022 11:52|CONSOLE|GET|ERROR||/|Cannot get display profile|
|2873566|02ff23e|18 07 2022 11:51|PLAYER|POST|ERROR|Olympia LLAC|XmdsBase|E = class javax.net.ssl.SSLHandshakeException/Handshake failed|
|2873565|b547ece|18 07 2022 11:52|PLAYER|POST|ERROR|lido|XmdsBase|E = class javax.net.ssl.SSLHandshakeException/Handshake failed|
|2873564|81c0987|18 07 2022 11:52|CONSOLE|GET|ERROR||/|Cannot get display profile|
|2873563|81c0987|18 07 2022 11:52|CONSOLE|GET|ERROR||/|Cannot get display profile|
|2873562|81c0987|18 07 2022 11:51|CONSOLE|GET|ERROR||/|Cannot get display profile|


Thanks in advance
Comune di Limone
Francesco Zocchi

Fatal Error - sorry this shouldn’t happen. SQLSTATE[HY000] [2002] Host is unreachable

we fixed it today scanning the centos7 os, some errors fixed, and the clients updated the content.

Now I uploaded a media (a jpg) in a layout, and it’s happened again.
Just before being unreachable, the server become slow for a while.

Please help, I’ll give the password to the ssh if you are willing to help us and we pay for the service

We don’t support CentOS directly so we can look at Xibo but anything other than the CMS we are not in a position to assist with.

Please do contact our team at sales@xibosignage.com so that they can discuss your options further.

Thank you

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