Hi.
I’m having a problem with Xibo player windows, where the computer has two screens.
I’ve installed the first player and it registered and is working fine.
The problem is that when I install the second player using the “XiboScreenTwo” installer, it does not appear in the CMS. The player options screen immediately shows “Connected” instead of registered and waiting authorization.
The strange thing is that I have an identical setup (exact same hardware/windows version, same two screens), and that one worked fine with two players appearing in the CMS.
I’ve tried the manual install of the second player and the same thing happens.
Any suggestion on what I should do, short of formatting the computer and trying from scratch?
Hi, just to clarify first, does your PC have multiple screens that are not in an extended desktop configuration? Also, which Xibo Player version and CMS version are you currently using?
If possible, I would recommend using a single player instance with a Display Profile that matches the combined resolution of your screens. For example, if both screens are 1080p (16:9) and aligned horizontally, you can set up a Display Profile with a resolution of 3840x1080, assign this profile to your player, and create a Layout with two 1920x1080 regions positioned side by side.
If you want to run two separate player instances on the same machine, you can do so with these steps after installing the first player normally:
Navigate to the 1st player installation directory.
Copy the entire folder and rename it as needed.
Inside the copied folder, rename XiboClient.exe to something like XiboClient2.exe.
Create a shortcut to XiboClient2.exe, right click the shortcut, and add a “o” at the end of the Target/Path field after the ". Like .../some/path/XiboClient2.exe" o
Launch the shortcut and configure the second player, making sure to set a different local library folder. If you can’t open the options menu this way, you can search for the .xml file in %AppData% and manually edit it.
Before running the second player, create a Display Profile in the CMS to position the 2nd instance correctly next to the first player using the appropriate X/Y offset.
Let me know if you need any assistance + You could post your Display Profile here
When I try to run the XiboClient2.exe client, it immediately crashes silently. The windows event logger reports a .Net error code 0xc0020001.
If I rename the file in the Xiboclient 2 folder back to XiboClient.exe, the program runs but I get the same problem as with the ScreenTwo installer: It registers as the same player.
I would recommend using a single player instance with a Display Profile that matches the combined resolution of your screens. For example, if both screens are 1080p (16:9) and aligned horizontally, you can set up a Display Profile with a resolution of 3840x1080, assign this profile to your player, and create a Layout with two 1920x1080 regions positioned side by side.
Could you tell me how to do this? How can I then link video_1 to region_1 and video_2 to region_2 of the screen layout in the schedule? I didn’t find these options in the Hibo schedule.
Planning video rotation through layouts is inconvenient.
I’m having this issue as well. ScreenTwo isn’t showing up as a separate screen in the CMS. I noticed they both have the same Hardware Key and under the About tab in Player Options there is no Screen Two in the version number like there has been in the past. I’m going try to install an older version like I have on another set up.
I’d like to suggest adding the ability to create “virtual screens” on a single physical display, with the ability to link your personal video from the scheduler to them. Without running a second software copy of the player!
I got the second player working by completely uninstalling, reinstalling and manually changing the hardware key on ScreenTwo. It seems like that installer is not generating a new hardware key. Now I’m trying to get the interactive webhook to work.
+ You could post your Display Profile here