Screenshots and Thumbnails Potential Issue

[alex]

I’ve tested it here and I’m not seeing an issue.

Please can you check what is in the Display Settings profile that is assigned to the device on the Location tab?

Also please try restarting the Player and then requesting another screenshot. I’m wondering if it’s related to this:

Screen shrinks to the top left of the screen Windows Player

On Windows 10, when the attached screen is unplugged or turned off, Windows may change the output resolution and so force Xibo for Windows to resize too. Xibo for Windows 1.8.8 onwards detect this and will resize automatically when the TV is reconnected, however you may wish to lock the output resolution of Windows when no screen is attached by making the following registry edit. Earlier versions of Windows 10 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers\Configuration\SI…