When I schedule a campaign to a display or display group it doesn’t switch, it seem stuck on the default layout.
Any ideas?
When I schedule a campaign to a display or display group it doesn’t switch, it seem stuck on the default layout.
Any ideas?
Hi Jweinstein, welcome to the community!
Your layouts are all listing as invalid, except for layout 75, which I suspect is your default layout’s ID:
Please can you go to the Layouts page in your CMS and make sure the layouts are published, not in draft status? Please also make sure there is a tick in the Valid column for the layout in your CMS. If it is a cross, please hover over it with your mouse to find out why.
Also, does your player show as up to date in your CMS on the Displays
page?
Many Thanks.
I found the problem. The images were too large on my layouts.
This topic was automatically closed 91 days after the last reply. New replies are no longer allowed.