I am attempting to create and edit events. Both do nothing but close the event window.
When creating an event, I can hit next and it will appear.
Could you provide further information as to what steps you are taking when creating and editing events and what version CMS you are currently using? Once you have Saved you event and return to the schedule screen have you set a display to view the saved events using the drop-down?
I am using CMS 2.2.1
I have the display selected and I can see other events I have scheduled on the calendar.
When I click “Add Event” or when I click on an existing event to edit, I schedule like normal (Make sure my display is selected, set date and time to begin and end, and select layout. Type is Campaign/Layout. Share of Voice = 0, Display Order and Priority are left blank.)
When I hit “Save” the window disappears and nothing shows up on the calendar. If I hit “Next” when adding an event, it will show up. This is not an option when editing an event though.
I’ve checked the log and I can’t find anything listed after I attempt to do this.
So you are using Interrupt Layout as your Event type? This feature is not yet supported by any of our Players but hope to have Android support very soon!
I am not using any interrupt layouts
The ‘Share of Voice’ option should only be available with an Interrupt scheduled event.
Are you saying this is not the case and you see share of voice when you select the Event Type as ‘Layout/Campaign’
If you have any screenshots of what you are seeing please do share with me privately if you wish?
Thank you
Can you try clearing your browser cache to see if that resolves your issue.
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