Hi everyone,
we’re using Samsung OM46N Smart Signage Displays running Tizen, and we’re facing a network issue when using a proxy.
We’ve configured the proxy settings directly on the display via:
Menu → Network → Server Network Settings → Proxy Server
The proxy server address and port are accepted, and we’ve also added bypass rules (e.g., 192.168.1.100,xibo-server.local,localhost,127.0.0.1) to allow local connections without going through the proxy.
The display can connect to our local Xibo CMS server on the same LAN, but when the proxy is enabled, it fails to parse the layouts and therefore cannot display the content correctly. As soon as we remove the proxy setting, the layouts load properly — so the proxy configuration is definitely affecting layout retrieval or processing
The same proxy setup works perfectly on other devices, including Android tablets and Windows PCs. This suggests the issue is specific to the Tizen-based Samsung display or its Xibo player app.
any Help would be much appreciated!
Version: 4.0
Code Version: 406
Commit SHA: 16c7062
Content Management System: http:/// (tcp://:9505)
Device Model: OM46N
Firmware Version: T-KTM2ELAKUC-2450.0
Tizen Version: 4.0
LAN IP Address:
WiFi: False
Memory Limit: 1726 MB
Memory Free: 1148 MB
Memory Used: 578 MB
Storage: 4764917760
Free Space: 4352405504
Used Space: 412512256
Space Available: 91%
Display Name: xxx
License: Licensed
Registered: True
Current Layout: splash
Screen Size: 1920 x 1080
Screenshot Request Interval: 0
Register to CMS: Registered (last checked at 2025-07-15 16:04:02)
Schedule Status: Up to date
Files: 23/23
Remaining Files: 0
Failed XMDS Connections: 0
All Layouts: 72* (D), 16
Next Layout: splash
Scheduled Layouts: 16
Valid Layouts: 72, 16
Invalid Layouts: —
Blacklist: —
Last 5 Log Messages : category : audit, date : 2025-07-15 16:00:13, message: Application start at Tue Jul 15 2025 16:00:13 GMT+0200 (CEST),category : error, date : Tue Jul 15 2025 16:02:09 GMT+0200 (CEST), message: Failed to parse layout with Id 16,category : error, date : Tue Jul 15 2025 16:02:13 GMT+0200 (CEST), message: Failed to parse layout with Id 16,category : error, date : Tue Jul 15 2025 16:03:04 GMT+0200 (CEST), message: Failed to parse layout with Id 72,category : error, date : Tue Jul 15 2025 16:03:09 GMT+0200 (CEST), message: Failed to parse layout with Id 16
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Download Window End: :
Update Window : :
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CMS Version Information : 406