Marky
September 5, 2023, 9:15am
1
Hi Xibo Team ,
after upgrading my docker intallation from 3.3.7 to 4.0.0 as usual, the Error Message came up:
docker-compose up -d
Pulling cms-web (Package xibo-cms · GitHub )
Pulling repository Package xibo-cms · GitHub
ERROR: Error: image xibosignage/xibo-cms:release-4.0.0 not found
And then nothing worked, so i rolled back to 3.3.7.
I do not know whats the problem…
Thank you, yours Mark
dan
September 5, 2023, 9:21am
2
Hi Mark,
This would seem to indicate that your image name in the docker-compose file is xibosignage/xibo-cms:release-4.0.0
instead of ghcr.io/xibosignage/xibo-cms:release-4.0.0
. Can you check that and see?
Thanks,
Dan
Marky
September 5, 2023, 9:40am
3
Hi Dan,
i think it is correctg, the compose file is like this:
Yours Mark
dan
September 5, 2023, 9:49am
4
Yeah, that looks right.
What happens if you run this on a command prompt:
docker pull ghcr.io/xibosignage/xibo-cms:release-4.0.0
dan
September 5, 2023, 11:08am
6
Well I am a bit lost here!
@alex any ideas?
alex
September 5, 2023, 11:14am
7
Perhaps a proxy or some kind of firewall blocking access to the repository.
Marky
September 5, 2023, 11:23am
8
If i pull 4.0.0 they add “ghcr.io ” at the beginning.
If i pull 3.3.7 it looks ok without “ghcr.io ”, and already installed.
Maybe this is a hint on how to solve it?
alex
September 5, 2023, 11:35am
9
Are you using a proxy server or a transparent proxy?
Marky
September 5, 2023, 11:40am
10
No i do not think so. To get to my site, you have to enter http://XX.XX.XX.XX:8080/ , that means the 8080 is obliogatory. Is this a problem?
alex
September 5, 2023, 11:46am
11
The URL you use to access the site isn’t important here - it’s how your computer is talking to the internet.
The messages you have suggest that something is blocking your connection to the internet and that’s why it’s unable to download the image.
Marky
September 5, 2023, 11:47am
12
It is strange, because it always worked until 3.3.7 and i did not change anything on server configuration.
1 Like
alex
September 5, 2023, 11:48am
13
I don’t have any other ideas I’m afraid. That’s what it looks like to me.
If it’s not that, then I don’t know why your server isn’t able to download that image. You could load it manually from another computer that does have access potentially.
dan
September 5, 2023, 12:39pm
14
The final tag we pushed to Dockerhub before switching to Github packages was release-3.3.3
~ 5 months ago. Since then its all been in Github.
You can see the package shown in the Github UI here: xibo-cms versions · xibosignage · GitHub
Can you ping ghcr.io
?
Marky
September 5, 2023, 1:19pm
15
Yes, al lot of sequences, i stopped it an 0%losses
dan
September 5, 2023, 1:21pm
16
Just a wild idea, can you pull the XMR container which is also hosted in GHCR?
ghcr.io/xibosignage/xibo-xmr:0.11
Marky
September 5, 2023, 1:31pm
18
This is the Image history, so ghcr worked before.
dan
September 5, 2023, 1:40pm
19
How about if you reference it by its SHA:
docker pull ghcr.io/xibosignage/xibo-cms@sha256:2260fa603f93c9723df97781e9dcf753ff5797e762ecf50fde21b424249950d9
If this doesn’t work then I am really out of ideas