Problems with clock in layout

When I create a clock in a region on my layout, it does not show the correct date. The time of the clock in the layout is correct, and the schedule correctly identifies the date and time. I have set my time zone (America/Chicago) and the latitude and longitude of the building we are using Xibo in. I still cannot get the date to display correctly. It is showing April 6th, when it should be showing August 4th.

Another issue I have with the clock is that I can see it in preview mode, but whenever I schedule it to a display it does not display. My layout is correct (I have a check mark in Layouts and Designer) and everything else shows up when scheduled, just not the time and date. Could this be related to the above issue?

Thanks!

Are you running 1.7.8 CMS?
What’s on your regional page in CMS settings?

Was it clean installation or an upgrade? You might want to run ‘verify all’ on Modules page.

Are you using clock module (digital I assume) or text module with clock substitution?

As always it would be good to see status window screenshot on your display.

Yes, running 1.7.8. Clean installed it two days ago. Digital clock module with [DD/MM/YYYY] [HH:mm]. I have tried it with text too, but same result. Analog module displays fine.

Regional page:

Status window screenshot:

So that date format should show:

What’s your web server time/timezone?
What’s your PC timezone?
What’s the duration of your clock item on the layout?

I solved the issue. The duration of the clock was set to 100000000 seconds for some reason, which caused it not to display. I set it to a more reasonable 30 seconds and it is working.

The date was formatted DD/MM/YYYY, and I wasn’t paying attention. I switched it to MM/DD/YYYY (the way everyone is used to reading it) and it actually is displaying the correct date and time. Apologies for my ignorance.

Right makes sense, both the duration and format.

I was pretty sure that it was that

If you’d write April 8th and august 4th then I’d mention it earlier :slight_smile:

In any case, I’m glad it is solved now.