Probleme with screenshots

i have problem with screenshot i don’t know how working correctly … any help !!

Setting up Screenshots on your CMS will depend on the version and installation type you are using.

If you are not using the Latest version of CMS (currently 1.8.11), I would first recommend upgrading your CMS to this version. You will also need to ensure the XMR service is set up and configured to be able to receive screenshots.

Docker installed CMSs can use the below Guide to setup and configure XMR:

If you are using a Custom installed CMS, you will need to use this guide instead:

Once you have set up and configured XMR, you will be able to Request screenshots, by clicking on the down facing triangle at the end of the Display you would like a screenshot of and choosing Request Screenshot from the menu.

Please note that you will also need to add the appropriate columns to your Displays option in your CMS, so that you can actually view the Screenshot. To do this, select the Displays option in your CMS, click on the Column Visibility button and select the Thumbnail and Screen shot? options.

The Screen shot? column is not necessary, however I would recommend adding it to the visible Columns as it will help to troubleshoot any issues you may have with the Feature.

Another consideration is the size of the screenshot. If you select the Settings option in your CMS, next click on the Displays tab. You will see an option named Display Screenshot Default Size. This is set to 200 by default, if you find this is too small, you can adjust this to increase the size of your Screenshot.

Many Thanks.