Player running on Dockerserver PC showing "Page cant be displayed"

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1

Hi

I’m running a XIBO Player on the same Windows PC that im running the dockerserver from, every other player works fine but this one is displaying the background image and every Region is displaying the IE message “This webpage cant be displayed”

I tried to change the layout and remove and add the display agian but it keeps doing the same thing. If i change the layout it changes but all the regions in that layout is displaying the same message.

The Regions contain a clock, twitter feed and an embedded webpage but it doesnt change if i change what the regions contain.

Also, i keep getting notices about some displayings is “downloading 1 file too many times”, i cant seem to find what this means.

2

Can we see a screenshot of status window on your device please?

As for the downloading files too many times, you can have a look on Displays page -> Manage
there you will see a list of files, at least one of them is probably not downloaded, it could be good to identify what file is it.

3

The weird thing is, this PC is running two players from the same PC, i followed the guide how to set it up and it worked before i changed the PC.

The “Right” is the one that isnt working and the “Left” is.
But it looks like its the left one that isnt working according to the display status…

Skärmklipp.JPG1741×128 14 KB

4

Both are logged in to the CMS, the ‘Left’ one seems to be downloading missing files (again, manage page would tell us which files are missing)

Status window on this player could be helpful as well.

5

Skärmklipp.JPG2166×1259 131 KB

The 1 File that isnt downloed is “Fonts.css”, i tried to Assign it to the player but it still wont cooperate

6

Assigning files like that should NOT be necessary, especially since this is module file - please navigate to the Modules page and click the ‘Verify all’ button.

After that you can also clear the cache on the player (edit&save the display on Displays page).

7

Hi, i cant seem to assigna module file, it doesnt appear in the list. Also clearing the cache didnt work, it still saying “this webpage cant be displayed”

8

Yes, I’ve made a typo in my previous post.

did you verify all modules?

9

Yep! Didnt make any difference

10

I find it weird that the “left” is working perfectly but the “right” isnt, even though they are running on the same PC, both have the “fonts.css” that has to be downloaded aswell

11

is the fonts.css file in the player local library?

What do you have set in the CMS library location?

Could we please see a screenshot of the status window on the device that does not work for you?

You can also double check browser emulation settings for your players.

1 Like
12

For some reason the browser emulation did the thing! No idea exactly what that meant but it worked :slight_smile:

Thank you!

I still get the “downloaded 1 file too meny times” error, the file is in the library but it still wants to download it over and over agian