New Instance installation (unsucessfull DR)

Hi, Im replacing my old instannce of 1.8.3 with new 1.8.9 m- as a results of LUKS header corruption which caused data loss.

it will be using SSL listeninig on Port 127.0.0.1:8080 so far, everything seems to be fine
telnet to port 9505 also seems to work.
however my players doesnt seems to fetch layouts set for them in Default layout.
download doesnt end
below logs from debug mode of a player - found only Unable to find Media In Inventory error -and wasn’t able to find any useful information in the forum.

ID	Run	Date	Channel	Function	Level	Display	Page	Message

179	3e33cc0	18/05/2018 14:15	XMDS	POST	DEBUG	Android	MediaInventory	Media Inventory status changed to 2
178	8451031	18/05/2018 14:15	XMDS	POST	INFO	Android	MediaInventory	"PDO stats: {
    "default": {
        "select": 3
    },
    "log": {
        "insert": 10
    },
    "isolated": {
        "update": 2
    },
    "length": 0.07825398445129395
}."
177	8451031	18/05/2018 14:15	XMDS	POST	DEBUG	Android	MediaInventory	Media Inventory status changed to 2
176	8451031	18/05/2018 14:15	XMDS	POST	ERROR	Android	MediaInventory	Unable to find file in media inventory: resource. 8
175	3e33cc0	18/05/2018 14:15	XMDS	POST	DEBUG	Android	MediaInventory	<files><file type="media" id="13" complete="0" lastChecked="2018-05-18 14:15:11" md5="95955771a323a2033f6be24ea7093a9d" /><file type="media" id="29" complete="0" lastChecked="2018-05-18 14:15:11" md5="c90a4c420dd010a5e95dedb8927a29e7" /><file type="media" id="11" complete="0" lastChecked="2018-05-18 14:15:11" md5="58963d3a57da7a70ac36d331416746c5" /><file type="media" id="27" complete="0" lastChecked="2018-05-18 14:15:11" md5="fe45297f78b1ab6d8ed9b623d2634530" /><file type="media" id="9" complete="0" lastChecked="2018-05-18 14:15:11" md5="d321fa78bb7190a8ca7e14213ef63203" /><file type="media" id="25" complete="0" lastChecked="2018-05-18 14:15:11" md5="96dff559d6119c163e149280ef1db88c" /><file type="media" id="7" complete="0" lastChecked="2018-05-18 14:15:11" md5="6152d3e99b2c61bb3db365d108337483" /><file type="media" id="40" complete="0" lastChecked="2018-05-18 14:15:11" md5="a4951eb27a8aa834469621674d193f30" /><file type="media" id="23" complete="0" lastChecked="2018-05-18 14:15:11" md5="07f146141537e04ee282a965d8053198" /><file type="media" id="5" complete="0" lastChecked="2018-05-18 14:15:11" md5="7fb2977f1880dba96af9eab6ad088807" /><file type="media" id="38" complete="0" lastChecked="2018-05-18 14:15:11" md5="637dfc650fff4976910ea46917734925" /><file type="media" id="21" complete="0" lastChecked="2018-05-18 14:15:11" md5="ec3bb52a00e176a7181d454dffaea219" /><file type="media" id="3" complete="0" lastChecked="2018-05-18 14:15:11" md5="67bb26c11dba6c366834e65f5933aff2" /><file type="media" id="36" complete="0" lastChecked="2018-05-18 14:15:11" md5="ebdb8828051637c91109a329b2138f10" /><file type="media" id="18" complete="0" lastChecked="2018-05-18 14:15:11" md5="d59f5fc84ef7747f27baddc07fe81487" /><file type="media" id="1" complete="0" lastChecked="2018-05-18 14:15:11" md5="3c9137d88a00b1ae0b41ff6a70571615" /><file type="media" id="34" complete="0" lastChecked="2018-05-18 14:15:11" md5="4168dc58a5eb3aa3826d8eae85088804" /><file type="media" id="16" complete="0" lastChecked="2018-05-18 14:15:11" md5="926affd0ae3d3b69e6071b26875638c8" /><file type="media" id="32" complete="0" lastChecked="2018-05-18 14:15:11" md5="49b09eb3738e0a16b488297f2b6ede24" /><file type="media" id="14" complete="0" lastChecked="2018-05-18 14:15:11" md5="2286bb4f44d9ea301131a25c5204ca0a" /><file type="media" id="30" complete="0" lastChecked="2018-05-18 14:15:11" md5="1cd48d78f06d33973d9d761d426e69bf" /><file type="media" id="12" complete="0" lastChecked="2018-05-18 14:15:11" md5="afb33470c582079834acd8b9f979ce1a" /><file type="media" id="28" complete="0" lastChecked="2018-05-18 14:15:11" md5="cd287dcbb4564b57692cfed0e2e58345" /><file type="media" id="10" complete="0" lastChecked="2018-05-18 14:15:11" md5="86aadd0451f9e7dafa957e1e61dd2ed7" /><file type="media" id="26" complete="0" lastChecked="2018-05-18 14:15:11" md5="8c0f6fd19bfa5763a0860b5930a66e14" /><file type="media" id="8" complete="0" lastChecked="2018-05-18 14:15:11" md5="621ba5aaf66e52f3def0cf69807104b9" /><file type="media" id="24" complete="0" lastChecked="2018-05-18 14:15:11" md5="04425bbdc6243fc6e54bf8984fe50330" /><file type="media" id="6" complete="0" lastChecked="2018-05-18 14:15:11" md5="ffcde6f93e4ac6cb6d4dddad45d344db" /><file type="media" id="39" complete="0" lastChecked="2018-05-18 14:15:11" md5="6e3def73254a72ff0b4ff45c7bba7501" /><file type="media" id="22" complete="0" lastChecked="2018-05-18 14:15:11" md5="145ba08b1886ec06ed80385eb768a050" /><file type="media" id="4" complete="0" lastChecked="2018-05-18 14:15:11" md5="b9d7742384bdf912c51b6a1b5d674f7a" /><file type="media" id="37" complete="0" lastChecked="2018-05-18 14:15:11" md5="d50d13f4bedad3dedd108d4baad60494" /><file type="media" id="19" complete="0" lastChecked="2018-05-18 14:15:11" md5="b456ba26691c4eef6de411e682583e5f" /><file type="media" id="2" complete="0" lastChecked="2018-05-18 14:15:11" md5="212480cf1292db459557814e2d7a571d" /><file type="media" id="35" complete="0" lastChecked="2018-05-18 14:15:11" md5="8c4e4024b6242eecdb754344fcfa8b6c" /><file type="media" id="17" complete="0" lastChecked="2018-05-18 14:15:11" md5="758c582a7fd2f30ec9dd8f91803a9882" /><file type="media" id="33" complete="0" lastChecked="2018-05-18 14:15:11" md5="503ca21fd5014ddefc2cd5159766af32" /><file type="media" id="15" complete="0" lastChecked="2018-05-18 14:15:11" md5="dec9b89b936438760291e401c09f52aa" /><file type="media" id="31" complete="0" lastChecked="2018-05-18 14:15:11" md5="1766972e4d03a6c1056b503c41e94430" /><file type="layout" id="1" complete="0" lastChecked="2018-05-18 14:15:11" md5="584e99cdabf7cba0b23d4bb9383e44cd" /><file type="resource" id="1" complete="0" lastChecked="2018-05-18 14:15:11" md5="null" /><file type="resource" id="2" complete="0" lastChecked="2018-05-18 14:15:11" md5="null" /></files>
174	8451031	18/05/2018 14:15	XMDS	POST	ERROR	Android	MediaInventory	Unable to find file in media inventory: resource. 7
173	3e33cc0	18/05/2018 14:15	XMDS	POST	DEBUG	Android	MediaInventory	Testing whether this display is auditing. 1526677200 vs 1526642111.
172	8451031	18/05/2018 14:15	XMDS	POST	ERROR	Android	MediaInventory	Unable to find file in media inventory: resource. 6
171	8451031	18/05/2018 14:15	XMDS	POST	ERROR	Android	MediaInventory	Unable to find file in media inventory: layout. 5
170	8451031	18/05/2018 14:15	XMDS	POST	ERROR	Android	MediaInventory	Unable to find file in media inventory: media. 41
169	8451031	18/05/2018 14:15	XMDS	POST	ERROR	Android	MediaInventory	Unable to find file in media inventory: media. 43
168	8451031	18/05/2018 14:15	XMDS	POST	ERROR	Android	MediaInventory	Unable to find file in media inventory: media. 42
167	8451031	18/05/2018 14:15	XMDS	POST	DEBUG	Android	MediaInventory	<files><file type="media" id="7" complete="0" lastChecked="2018-05-18 14:14:50" md5="6152d3e99b2c61bb3db365d108337483" /><file type="media" id="40" complete="0" lastChecked="2018-05-18 14:14:50" md5="a4951eb27a8aa834469621674d193f30" /><file type="media" id="23" complete="0" lastChecked="2018-05-18 14:14:50" md5="07f146141537e04ee282a965d8053198" /><file type="media" id="5" complete="0" lastChecked="2018-05-18 14:14:50" md5="7fb2977f1880dba96af9eab6ad088807" /><file type="media" id="38" complete="0" lastChecked="2018-05-18 14:14:50" md5="637dfc650fff4976910ea46917734925" /><file type="media" id="21" complete="0" lastChecked="2018-05-18 14:14:50" md5="ec3bb52a00e176a7181d454dffaea219" /><file type="media" id="36" complete="0" lastChecked="2018-05-18 14:14:50" md5="ebdb8828051637c91109a329b2138f10" /><file type="media" id="3" complete="0" lastChecked="2018-05-18 14:14:50" md5="67bb26c11dba6c366834e65f5933aff2" /><file type="media" id="18" complete="0" lastChecked="2018-05-18 14:14:50" md5="d59f5fc84ef7747f27baddc07fe81487" /><file type="media" id="34" complete="0" lastChecked="2018-05-18 14:14:50" md5="4168dc58a5eb3aa3826d8eae85088804" /><file type="media" id="1" complete="0" lastChecked="2018-05-18 14:14:50" md5="3c9137d88a00b1ae0b41ff6a70571615" /><file type="media" id="16" complete="0" lastChecked="2018-05-18 14:14:50" md5="926affd0ae3d3b69e6071b26875638c8" /><file type="media" id="32" complete="0" lastChecked="2018-05-18 14:14:50" md5="49b09eb3738e0a16b488297f2b6ede24" /><file type="media" id="14" complete="0" lastChecked="2018-05-18 14:14:50" md5="2286bb4f44d9ea301131a25c5204ca0a" /><file type="media" id="30" complete="0" lastChecked="2018-05-18 14:14:50" md5="1cd48d78f06d33973d9d761d426e69bf" /><file type="media" id="12" complete="0" lastChecked="2018-05-18 14:14:50" md5="afb33470c582079834acd8b9f979ce1a" /><file type="media" id="28" complete="0" lastChecked="2018-05-18 14:14:50" md5="cd287dcbb4564b57692cfed0e2e58345" /><file type="media" id="10" complete="0" lastChecked="2018-05-18 14:14:50" md5="86aadd0451f9e7dafa957e1e61dd2ed7" /><file type="media" id="26" complete="0" lastChecked="2018-05-18 14:14:50" md5="8c0f6fd19bfa5763a0860b5930a66e14" /><file type="media" id="8" complete="0" lastChecked="2018-05-18 14:14:50" md5="621ba5aaf66e52f3def0cf69807104b9" /><file type="media" id="24" complete="0" lastChecked="2018-05-18 14:14:50" md5="04425bbdc6243fc6e54bf8984fe50330" /><file type="media" id="6" complete="0" lastChecked="2018-05-18 14:14:50" md5="ffcde6f93e4ac6cb6d4dddad45d344db" /><file type="media" id="39" complete="0" lastChecked="2018-05-18 14:14:50" md5="6e3def73254a72ff0b4ff45c7bba7501" /><file type="media" id="22" complete="0" lastChecked="2018-05-18 14:14:50" md5="145ba08b1886ec06ed80385eb768a050" /><file type="media" id="4" complete="0" lastChecked="2018-05-18 14:14:50" md5="b9d7742384bdf912c51b6a1b5d674f7a" /><file type="media" id="37" complete="0" lastChecked="2018-05-18 14:14:50" md5="d50d13f4bedad3dedd108d4baad60494" /><file type="media" id="19" complete="0" lastChecked="2018-05-18 14:14:50" md5="b456ba26691c4eef6de411e682583e5f" /><file type="media" id="35" complete="0" lastChecked="2018-05-18 14:14:50" md5="8c4e4024b6242eecdb754344fcfa8b6c" /><file type="media" id="2" complete="0" lastChecked="2018-05-18 14:14:50" md5="212480cf1292db459557814e2d7a571d" /><file type="media" id="17" complete="0" lastChecked="2018-05-18 14:14:50" md5="758c582a7fd2f30ec9dd8f91803a9882" /><file type="media" id="33" complete="0" lastChecked="2018-05-18 14:14:50" md5="503ca21fd5014ddefc2cd5159766af32" /><file type="media" id="15" complete="0" lastChecked="2018-05-18 14:14:50" md5="dec9b89b936438760291e401c09f52aa" /><file type="media" id="31" complete="0" lastChecked="2018-05-18 14:14:50" md5="1766972e4d03a6c1056b503c41e94430" /><file type="media" id="13" complete="0" lastChecked="2018-05-18 14:14:50" md5="95955771a323a2033f6be24ea7093a9d" /><file type="media" id="29" complete="0" lastChecked="2018-05-18 14:14:50" md5="c90a4c420dd010a5e95dedb8927a29e7" /><file type="media" id="11" complete="0" lastChecked="2018-05-18 14:14:50" md5="58963d3a57da7a70ac36d331416746c5" /><file type="media" id="27" complete="0" lastChecked="2018-05-18 14:14:50" md5="fe45297f78b1ab6d8ed9b623d2634530" /><file type="media" id="9" complete="0" lastChecked="2018-05-18 14:14:50" md5="d321fa78bb7190a8ca7e14213ef63203" /><file type="media" id="25" complete="0" lastChecked="2018-05-18 14:14:50" md5="96dff559d6119c163e149280ef1db88c" /><file type="media" id="42" complete="0" lastChecked="2018-05-18 14:14:50" md5="db979733ddea1a23721456ad6e8200a2" /><file type="media" id="43" complete="0" lastChecked="2018-05-18 14:14:50" md5="bd6b9f82a288a6d775fb2605254d45e8" /><file type="media" id="41" complete="0" lastChecked="2018-05-18 14:14:50" md5="a9ae1ca721093a11f7b795a0f6f0f7ae" /><file type="layout" id="5" complete="0" lastChecked="2018-05-18 14:14:50" md5="db9fcb0039b84fc69338e3bf704f03b3" /><file type="resource" id="6" complete="1" lastChecked="2018-05-18 14:14:50" md5="null" /><file type="resource" id="7" complete="1" lastChecked="2018-05-18 14:14:50" md5="null" /><file type="resource" id="8" complete="1" lastChecked="2018-05-18 14:14:50" md5="null" /></files>
166	8451031	18/05/2018 14:15	XMDS	POST	DEBUG	Android	MediaInventory	Testing whether this display is auditing. 1526677200 vs 1526642111.
165	6e5aa66	18/05/2018 14:15	XMDS	POST	INFO	Android	GetResource	"PDO stats: {
    "default": {
        "select": 13
    },
    "log": {
        "insert": 18
    },
    "isolated": {
        "update": 3
    },
    "length": 0.07779097557067871
}."
164	6e5aa66	18/05/2018 14:15	XMDS	POST	DEBUG	Android	GetResource	Process queue of 1 display actions
163	6e5aa66	18/05/2018 14:15	XMDS	POST	DEBUG	Android	GetResource	Process queue of 1 display notifications
162	6e5aa66	18/05/2018 14:15	XMDS	POST	DEBUG	Android	GetResource	Releasing lock locks/widget/1 widgetId 1
161	6e5aa66	18/05/2018 14:15	XMDS	POST	DEBUG	Android	GetResource	Regenerate complete
160	6e5aa66	18/05/2018 14:15	XMDS	POST	DEBUG	Android	GetResource	Playlist[1] change caused notify on displayId[2]
159	6e5aa66	18/05/2018 14:15	XMDS	POST	DEBUG	Android	GetResource	Notify by PlaylistId 1
158	6e5aa66	18/05/2018 14:15	XMDS	POST	DEBUG	Android	GetResource	Notifying upstream playlist. Notify Layout:  Notify Displays: 1
157	6e5aa66	18/05/2018 14:15	XMDS	POST	DEBUG	Android	GetResource	Unlinking 0 old media from Widget 1
156	6e5aa66	18/05/2018 14:15	XMDS	POST	DEBUG	Android	GetResource	Linking 0 new media to Widget 1

here is all the library, some of the IDs in the error doesnt appear,
although i can see them in the shared/cms/library folder.
so i guess this is not permission issues…

What is the exact sequence of events?

You lost your old CMS, so you did a fresh install at the same URL as before? Did you restore a backup?

Yes, total Loss,
the Data was protected with Luks, and Luks seems to suffer from header corruption…
So using the exact same URL, no restore. from scratch…
however fresh new Instance (New Ubuntu installation from scratch.)

the error appears from Android players im running on my phone and an emulator.
once everything will work fine, i will modify the secret key to allow the “old” player to connect

I have installled Docker-ce, and instaled the web with custom Ports enabled
the httpd performs the mod-proxy fine, and ssl seems to be inplace.

i was able to connect 2 players (Android) to the cms,
approved them, and no matter which layout i set as default layout - ending with the same error in logs…
web playback seems to work fine.

Have you cleared the CMS side cache as a first step?

You can do that by editing your Display Settings Profile for your Android devices, and then saving without making any change.

I’d also recommend running a Verify All on the modules page of the CMS.

I re-saved the profiles, although they are new ones with the installation.
and started now windows Player - as the info window is more informative…
found out that, i have problem downloading
media: xibo-text-render.js. (0%)
without any visible errors in the info window…

verified already all modules… twice…

So that does imply missing library files then if it’s not able to download that file.

Is that file definitely in the CMS library?

Can you send a screenshot of the Player status screen please?

The file seems to be in the library - see attched screen shot of library file list and info screen

Try removing it from the library, and then running Verify All again on the Modules page.

Does it come back?

Yes, verify does recreate the file back in the library…
download is still at 0%

i changed default layout, to one with some video files (and not the db default layout)
from what it looks it doesnt download anything… for the past 3 minutes… no progress…
so i guess its a system wide problem…
although XMR and https seems to be fine so it seems…

perhaps i need to change the SENDFILE_MODE ?

If it’s a Docker install, that’s set correctly for you by default.

Is it able to download anything? It’s showing 5 files now. Do any of them ever download?

Is your reverse proxy passing the Host, X-Forwarded-For and X-Forwarded-Proto headers through properly? My guess is it isn’t

Ill check in the httpd
i need this lie i assume:
RequestHeader set X-Forwarded-Proto "https"

Inside your SSL server definition yes.

You als need ProxyPreserveHost On in there.

Unfortunately, i don’t have permission to access the directadmin virtual hosts… ill try to get someone on this - will take till Monday i suspect…
thanks for the effort Alex! you’r awesome!
ill get back once it is setup…

1 Like

You may be able to make it work in the interim by setting SENDFILE_MODE to Off, but I wouldn’t recommend that for the long term.