Can you confirm what version of CMS you are using with your Linux Player? Also if you log into your CMS and click the Display Settings option, is there an entry named Linux? If there is, please click the button at the end of the entry named Linux and choose Edit. On the General tab you should see a field named Collect Interval, can you confirm what it is set to?
Thank you for confirming the version of your CMS, I suspect this is the reason you are encountering this error.
When you set up a Player, it will refer to the appropriate Profile in the Display Settings option to receive its configuration for many elements, including the collect interval, which is how often the Player will “check in” with your CMS to see if there have been any changes to it’s schedule etc. If you do not have a Linux Profile, the Player will not have a Profile to refer to to receive those settings.
I would recommend upgrading your CMS to version 1.8.13 or newer, as this will definitely include a Linux profile. If the issue persists after doing this, please reinstall the Player and try again. If even after the reinstall it persists, please let me know.
Thank you for your message, glad to hear you can now connect your Xibo for Linux Player to your upgraded CMS.
It’s hard to say what could be causing the issue with your Layout, can you confirm what version of CMS you upgraded to? If you are now using a Version 2 CMS, can you confirm that on the Layouts option in your CMS that you have a Status of Published for that Layout?
Can you also provide a screenshot of the layout invalid message you are seeing? If you are able to provide an exported copy of the Layout, I would be happy to take a closer look and test it on my own Player. If you decide to do that but wish to keep your Layout private, please send it to me in a Private message.
I’m using CMS version 2.1.0.
The status of the layout is Published .
Also, attached is a screenshot of the invalid message.
You will have to excuse my ignorance though, I’m unsure how to give the export file of the layout.