LG/XIBO losing signal

hi hopefully you can help. We are running Xibo 1.8 on an LG 49SM5KD via WebOS. The display shows Xibo content fine over the network then intermittently displays the lost/no signal message… can anyone help resolve?

Your best course of action is to log a ticket with our Help Desk by emailing support@xibosignage.com

We can then work with you to look at that.