This is a follow up message regarding this issue. I have informed the developers about this, they have also asked if a User experiencing this issue can set a
Top, Left, Width and Height for the player and see if the issue persists? Below are instructions how to do that:
- Go to the
Displays menu in your CMS.
- Click the button at the end of the entry for your player and choose
Edit from the menu.
- When the Edit Display window opens, go to the
Profile Settings tab and set the
top, left width and height settings for your player.
- Save to confirm.
Once you have set the player size, please wait for the player to connect to your CMS and receive those new settings. Once they have been received, please restart the player.