The issue is I have no empty region and the preview in the conception windows is working fine.
In the same layout if I replace the picture by a clock or a web page it’s working fine.
Issue is only with picture widget, where can I find a log file on the server to check what’s happend when the player download the picture file ? on the player side I just have “Layout has invalid dependant:20.png”
Last minute information : This morning, one of my player working fine and accept the layout but the other one no. Except log level Configuration of the players it’s the same …
I have 2 players A and B. The 2 players is on Windows 10 pro workstation
Until this morning, when I added a picture widget on layout “super Barbone”, Player A and B didn’t display the layout with the message error “Layout has invalid dependant:20.png”. If I removed the picture widget all was working fine.
This morning, on player A, after remove “XiboClient Library”
On player A the following layout is working fine
On player B the following layout is not working
Hi eramin, sorry to hear you’re experiencing this issue. Out of interest, if you download 20.png from your CMS library:
Is the download successful?
What is the resolution of the image if you open Properties?
Could you also try creating a Layout that only includes that image and see if that downloads and schedules? If you could also send me a copy of the image I could take a look and test on my own Displays.