Just updated and now 'Unable to connect to the remote server' - Windows v3 R305.1


I’m having issues with Xibo for Windows after updating my player to the latest update; v3-R305.1.

I’ve had to re-enter my CMS Address and CMS Key to connect to my player, but I’m receiving the following messages

Unable to connect to remote server

Does anybody have any suggestions to help?

Hi @ferniebc , what is the version of your CMS, please?

Hi Frazer,

Where can I check? We access the CMS via the Xibo Cloud, under the ‘About’ section I see,

Xibo Digital Signage - Version 3.2.2

And under within the Xibo Player I see:
Xibo 3 R305.1.

As you have a cloud CMS, please can you open a ticket with our Helpdesk team at Tickets - My Account | Xibo Digital Signage
Many thanks.

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