Images don't show dataset and rss ticker

Don’t mind :).

If i put in the text i don’t see anything. How can i test if the server can access this with curl ?

From the command line on the server, you’d need to use Curl to download the file from that URL.

If you’re still using short names for your server - ie http://servername/path/file.jpg then I’d be fairly confident that will be at least part of the problem. You should specify the fully qualified domain name that DNS holds for the server - ie http://server.domain.com/path/file.jpg

Hi Alex,

The server is a domain server with XAMPP installed. And the server only needs to work internal. So there is now web address behind it.

I changed the domain to:

http://s2780p.intern.ubnet.nl/path/filename.jpg

but still no image :frowning:

So to repeat Dan’s earlier question from your last thread, do those images end up added to the CMS library folder on the servers hard drive? They will have names different from the ones you recognise. Your earlier log will give you the idea of the kinds of names to expect.

The images are in a different map. I did not upload them too CMS.

No you didn’t upload them to the CMS, but because you’ve put URLs in an Image type in a dataset, the CMS will have downloaded those images and imported them in to the library folder on the hard drive of the server. They won’t show in the Xibo web interface, but they’ll be there on disk - or they should be. So the question is, are they?

If i take a look in the library folder there are no images present.

Yes. As I said before, they won’t have the same names as before.

You need to look at the logs and find the correct filenames, but it will be something like these:

“2015-04-01 09:54:07”,“Media”,“addModuleFileFromUrl”,“Adding: http://s2780p/Xibo/images/Johan.jpg with Name: ticker_dataset_5a32d8b8a27c80f596df668c806e52c3. Expiry: 2015-04-01 10:04:07”

So you’d be looking for a file called something like “ticker_dataset_” then some random numbers and letters. Are they there?

They are visible in the library.

Right so they’re being correctly downloaded by the CMS. Presumably they’re not 0KB in size or something like that?

No there are between 9kb and 20 kb. And if i put in a external url it works like a charm. Only when i use a internal address it doesn’t display the images

So it looks like they download OK. Which puts us back in the layout designer.

You’re sure the tag you’re using is correct? You should be able to double click the tag from the top of the designer to have it add it for you?

I can use 3 kind of TAGs:

Kantoor
Afbeelding
Adres

If i double click on those it will add in the designer and i see the tags. When i go back to watch it, it only shows the tags:

Kantoor
Adres

The TAG afbeelding is a broken image.
I now put in:

https://www.unive.nl/regio/groningen/PublishingImages/Content/kantoor-appingedam.jpg

And that one is working.

I’m out of ideas then I’m afraid. It works fine for me here with my setup.

I’ll will look futher maybe a security issue.

So to be clear, if you put https://www.unive.nl/regio/groningen/PublishingImages/Content/kantoor-appingedam.jpg in your dataset and then run the Ticker, that image appears correctly? But with your internal server it’s not working?

Hi Alex,

That is correct. So i don’t know where to look :frowning:

Just to be totally clear… your template is:

<img src="[Afbeelding|3]" />

And you have a dataset with an image column - if you have https://www.unive.nl/regio/groningen/PublishingImages/Content/kantoor-appingedam.jpg in the dataset it works and if you have http://s2780p/Xibo/images/Johan.jpg it doesn’t?

I think we’re right back at the start of this. http://servername is unlikely to work because there won’t be a DNS entry for it in all likelihood. So you tried the fully qualified domain name instead. Does that domain name definitely have a valid DNS entry too?

So on the server, assuming it’s a windows server, go to the command prompt and type

nslookup server.domain.com

Does it give you a correct answer for the IP address of that server?

Alex

Hi Alex,

If i put in nslookup then it gives back the following:

nslookup s2780p
Server: s2780p.intern.ubnet.nl
Address: 10.4.3.202

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
*** Time-out in de aanvraag aan s2780p

But the ip-address is correct.