Images don't show dataset and rss ticker

Hi Jopper,

Did you find out how to solve the issue? I’m facing exactly the same problem…

i still dont have a solution

You never responded to Dan’s last question. Without knowing that we can’t take things further.

To say you never got a solution when you didn’t work through the troubleshooting is a little unfair don’t you think?

Hi,

I’m want to use the ticker with a dataset to show our office buildings. Only the pictures in the ticker doesn’t show.

If i fill in the address:

http://xxxxx/narrowcast/Kantoren/xxxxxx.jpg

It perfectly shows the image. I’ll hope you can help me with this.

If i put in the code <img src="[Afbeelding|3]" /> and i want to preview it i see a broken picture. But if i put in the whole address through the code section i perfectly shows the picture.

To pull custom tags out of the feed you need to refer to this FAQ. Where you have Afbeelding would be the namespace and where you have the 3 would be the tag name. So it would appear the tag you’re using is wrong and that’s why it’s not working as you expect:

Hi Alex,

If i check the database “datasetdata” in phpMyAdmin i see "DataSetColumnID and the column “Afbeelding” has tagname 3 so i think this is correct.

Right sorry we were talking at cross purposes. Your subject says RSS ticker so I assumed you were taking the source of the ticker from a feed not a dataset.

In that case, if you just put [Afbeelding|3] in on it’s own as text, you’ll be able to see what is being subsitututed. Is it the correct URL? If so, is the server able to access that URL using Curl?

Don’t mind :).

If i put in the text i don’t see anything. How can i test if the server can access this with curl ?

From the command line on the server, you’d need to use Curl to download the file from that URL.

If you’re still using short names for your server - ie http://servername/path/file.jpg then I’d be fairly confident that will be at least part of the problem. You should specify the fully qualified domain name that DNS holds for the server - ie http://server.domain.com/path/file.jpg

Hi Alex,

The server is a domain server with XAMPP installed. And the server only needs to work internal. So there is now web address behind it.

I changed the domain to:

http://s2780p.intern.ubnet.nl/path/filename.jpg

but still no image :frowning:

So to repeat Dan’s earlier question from your last thread, do those images end up added to the CMS library folder on the servers hard drive? They will have names different from the ones you recognise. Your earlier log will give you the idea of the kinds of names to expect.

The images are in a different map. I did not upload them too CMS.

No you didn’t upload them to the CMS, but because you’ve put URLs in an Image type in a dataset, the CMS will have downloaded those images and imported them in to the library folder on the hard drive of the server. They won’t show in the Xibo web interface, but they’ll be there on disk - or they should be. So the question is, are they?

If i take a look in the library folder there are no images present.

Yes. As I said before, they won’t have the same names as before.

You need to look at the logs and find the correct filenames, but it will be something like these:

“2015-04-01 09:54:07”,“Media”,“addModuleFileFromUrl”,“Adding: http://s2780p/Xibo/images/Johan.jpg with Name: ticker_dataset_5a32d8b8a27c80f596df668c806e52c3. Expiry: 2015-04-01 10:04:07”

So you’d be looking for a file called something like “ticker_dataset_” then some random numbers and letters. Are they there?

They are visible in the library.

Right so they’re being correctly downloaded by the CMS. Presumably they’re not 0KB in size or something like that?

No there are between 9kb and 20 kb. And if i put in a external url it works like a charm. Only when i use a internal address it doesn’t display the images

So it looks like they download OK. Which puts us back in the layout designer.

You’re sure the tag you’re using is correct? You should be able to double click the tag from the top of the designer to have it add it for you?