I do not get the email that the player is online again

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1

I do not get the email that the player is online again.

Hello. I get the email when the player is offline.
But when the player comes back online, I do not get the email.
Or, I get the email a long time after it has returned.

But on the bell, inside the CMS, I’m getting notifications that the player came back online normally.

I tried: In the CMS, have the “Daily Maintenance”, “Email Notification”, “Regular Maintenance”, now run xtr.php.

But nothing happened.

On CMS:
Timeout: 2880
Conectividade do player: 1 Hora
Daily Maintenance: 0 0 * * * *
Email Notification: */10 * * * * *
Regular Maintenance: */5 * * * * *

On server:
Cron Job xtr.php: */22 * * * *

Manual install.
CMS: 1.8.11
ANDROID: 1.8 R108

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0011078×828 109 KB

2

XTR needs to be run more often than every 22 minutes.

Every 5 minutes down to every minute is more appropriate.

You shouldn’t adjust the cron fields for the email notification tasks - they’re already set optimally.

3

Thank you very much for your time.

  • My server does not allow running the cron job with less than 15 minutes.

  • Even manually executing xtr, I do not receive emails from players who come back online.

  • However in the bell within the CMS I still receive the emails. and offline players.

What could be causing this?

4

I’m not sure.

If the notifications are there in the notification centre, then Xibo tried to send them. Either the email task isn’t running, your PHP email confguration is wrong, or something on the path between PHP and your mailbox is deciding those messages are spam and discarding them.

5

I checked the email, and there’s nothing in the spam box.

Could this have anything to do with how the settings below were made ?:

Log retention = 1
Max Statisctics Age = 1
Timeout = 2880
Send Alert Continuous = Off

Or the configuration of the “Email notifications” task ?:

Set: * / 10 * * * * *