Hello,
I have just tried to upgrade the server from 4.3 to 4.4 and got the fatal error
CMS Version
latest
Installation Method
Docker
Operating System
The operating system the CMS is installed on Ubuntu
Issue
This is what I have when doing the steps from this post:
bash-4.4# echo “ALTER USER cms IDENTIFIED WITH caching_sha2_password BY ‘password’;” > init.txt
bash-4.4# mysqld --init-file=/tmp/init.txt &
[1] 7
bash-4.4# 2026-03-06T15:15:11.049448Z 0 [Warning] [MY-011068] [Server] The syntax ‘–skip-host-cache’ is deprecated and will be removed in a future release. Please use SET GLOBAL host_cache_size=0 instead.
2026-03-06T15:15:11.050642Z 0 [System] [MY-010116] [Server] /usr/sbin/mysqld (mysqld 8.0.35) starting as process 7
2026-03-06T15:15:11.057485Z 1 [System] [MY-013576] [InnoDB] InnoDB initialization has started.
2026-03-06T15:15:11.432764Z 1 [ERROR] [MY-014061] [InnoDB] Invalid MySQL server downgrade: Cannot downgrade from 80408 to 80035. Downgrade is only permitted between patch releases.
mysqld: Can’t open file: ‘mysql.ibd’ (errno: 0 - )
2026-03-06T15:15:11.741736Z 1 [ERROR] [MY-010334] [Server] Failed to initialize DD Storage Engine
2026-03-06T15:15:11.742902Z 0 [ERROR] [MY-010020] [Server] Data Dictionary initialization failed.
2026-03-06T15:15:11.743669Z 0 [ERROR] [MY-010119] [Server] Aborting
2026-03-06T15:15:11.745007Z 0 [System] [MY-010910] [Server] /usr/sbin/mysqld: Shutdown complete (mysqld 8.0.35) MySQL Community Server - GPL.
and this is what I have when starting the server
root@xibo:/opt/xibo# docker-compose up
Starting xibo_cms-quickchart_1 … done
Starting xibo_cms-xmr_1 … done
Starting xibo_cms-db_1 … done
Starting xibo_cms-memcached_1 … done
Starting xibo_cms-web_1 … done
Attaching to xibo_cms-quickchart_1, xibo_cms-xmr_1, xibo_cms-db_1, xibo_cms-memcached_1, xibo_cms-web_1
cms-db_1 | 2026-03-06 15:18:15+00:00 [Note] [Entrypoint]: Entrypoint script for MySQL Server 8.4.8-1.el9 started.
cms-web_1 | Waiting for MySQL to start - max 300 seconds
cms-quickchart_1 | {“name”:“quickchart”,“hostname”:“d6dfebbe1bda”,“pid”:1,“level”:30,“msg”:"Telemetry is enabled ",“time”:“2026-03-06T15:18:16.070Z”,“v”:0}
cms-db_1 | 2026-03-06 15:18:16+00:00 [Note] [Entrypoint]: Switching to dedicated user ‘mysql’
cms-db_1 | 2026-03-06 15:18:16+00:00 [Note] [Entrypoint]: Entrypoint script for MySQL Server 8.4.8-1.el9 started.
cms-db_1 | ‘/var/lib/mysql/mysql.sock’ → ‘/var/run/mysqld/mysqld.sock’
cms-quickchart_1 | Fri, 06 Mar 2026 15:18:16 GMT body-parser deprecated undefined extended: provide extended opt ion at index.js:38:17
cms-quickchart_1 | {“name”:“quickchart”,“hostname”:“d6dfebbe1bda”,“pid”:1,“level”:30,“msg”:“Setting request time out: 5000 ms”,“time”:“2026-03-06T15:18:16.857Z”,“v”:0}
cms-quickchart_1 | {“name”:“quickchart”,“hostname”:“d6dfebbe1bda”,“pid”:1,“level”:30,“msg”:"NODE_ENV: production ",“time”:“2026-03-06T15:18:16.857Z”,“v”:0}
cms-quickchart_1 | {“name”:“quickchart”,“hostname”:“d6dfebbe1bda”,“pid”:1,“level”:30,“msg”:“Listening on port 34 00”,“time”:“2026-03-06T15:18:16.858Z”,“v”:0}
cms-db_1 | 2026-03-06T15:18:16.825557Z 0 [System] [MY-015015] [Server] MySQL Server - start.
cms-db_1 | 2026-03-06T15:18:17.062479Z 0 [System] [MY-010116] [Server] /usr/sbin/mysqld (mysqld 8.4.8) s tarting as process 1
cms-db_1 | 2026-03-06T15:18:17.070290Z 1 [System] [MY-013576] [InnoDB] InnoDB initialization has started .
cms-db_1 | 2026-03-06T15:18:18.136831Z 1 [System] [MY-013577] [InnoDB] InnoDB initialization has ended.
cms-db_1 | 2026-03-06T15:18:18.549496Z 0 [Warning] [MY-010068] [Server] CA certificate ca.pem is self si gned.
cms-db_1 | 2026-03-06T15:18:18.550470Z 0 [System] [MY-013602] [Server] Channel mysql_main configured to support TLS. Encrypted connections are now supported for this channel.
cms-db_1 | 2026-03-06T15:18:18.557885Z 0 [Warning] [MY-011810] [Server] Insecure configuration for --pid -file: Location ‘/var/run/mysqld’ in the path is accessible to all OS users. Consider choosing a different direct ory.
cms-db_1 | 2026-03-06T15:18:18.586990Z 0 [Warning] [MY-010311] [Server] ‘proxies_priv’ entry ‘@ root@515 cfccdb220’ ignored in --skip-name-resolve mode.
cms-db_1 | 2026-03-06T15:18:18.620072Z 0 [System] [MY-011323] [Server] X Plugin ready for connections. B ind-address: ‘::’ port: 33060, socket: /var/run/mysqld/mysqlx.sock
cms-db_1 | 2026-03-06T15:18:18.621255Z 0 [System] [MY-010931] [Server] /usr/sbin/mysqld: ready for conne ctions. Version: ‘8.4.8’ socket: ‘/var/run/mysqld/mysqld.sock’ port: 3306 MySQL Community Server - GPL.
cms-web_1 | MySQL started
cms-web_1 | Configuring MySQL cnf file
cms-web_1 | ERROR 1524 (HY000): Plugin ‘mysql_native_password’ is not loaded
cms-web_1 | New install
cms-web_1 | Provisioning Database
cms-web_1 | ERROR 1524 (HY000): Plugin ‘mysql_native_password’ is not loaded
cms-web_1 | Phinx by CakePHP - https://phinx.org.
cms-web_1 |
cms-web_1 | using config file /var/www/cms/phinx.php
cms-web_1 | using config parser php
cms-web_1 | using migration paths
cms-web_1 | - /var/www/cms/db/migrations
cms-web_1 | warning no environment specified, defaulting to: production
cms-web_1 | using adapter mysql
cms-web_1 | using database cms
cms-web_1 | ordering by creation time
cms-web_1 | PDOException: SQLSTATE[HY000] [1524] Plugin ‘mysql_native_password’ is not loaded in /var/www /cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/PdoAdapter.php:86
cms-web_1 | Stack trace:
cms-web_1 | #0 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/PdoAdapter.php(86): PDO->__constr uct()
cms-web_1 | #1 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/MysqlAdapter.php(158): Phinx\Db\A dapter\PdoAdapter->createPdoConnection()
cms-web_1 | #2 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/PdoAdapter.php(163): Phinx\Db\Ada pter\MysqlAdapter->connect()
cms-web_1 | #3 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/PdoAdapter.php(226): Phinx\Db\Ada pter\PdoAdapter->getConnection()
cms-web_1 | #4 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/PdoAdapter.php(247): Phinx\Db\Ada pter\PdoAdapter->query()
cms-web_1 | #5 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/PdoAdapter.php(383): Phinx\Db\Ada pter\PdoAdapter->fetchAll()
cms-web_1 | #6 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/PdoAdapter.php(355): Phinx\Db\Ada pter\PdoAdapter->getVersionLog()
cms-web_1 | #7 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/AdapterWrapper.php(205): Phinx\Db \Adapter\PdoAdapter->getVersions()
cms-web_1 | #8 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Migration/Manager/Environment.php(254): Phin x\Db\Adapter\AdapterWrapper->getVersions()
cms-web_1 | #9 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Migration/Manager.php(315): Phinx\Migration\ Manager\Environment->getVersions()
cms-web_1 | #10 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Console/Command/Migrate.php(122): Phinx\Mig ration\Manager->migrate()
cms-web_1 | #11 /var/www/cms/vendor/symfony/console/Command/Command.php(298): Phinx\Console\Command\Migra te->execute()
cms-web_1 | #12 /var/www/cms/vendor/symfony/console/Application.php(1040): Symfony\Component\Console\Comm and\Command->run()
cms-web_1 | #13 /var/www/cms/vendor/symfony/console/Application.php(301): Symfony\Component\Console\Appli cation->doRunCommand()
cms-web_1 | #14 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Console/PhinxApplication.php(70): Symfony\C omponent\Console\Application->doRun()
cms-web_1 | #15 /var/www/cms/vendor/symfony/console/Application.php(171): Phinx\Console\PhinxApplication- >doRun()
cms-web_1 | #16 /var/www/cms/vendor/robmorgan/phinx/bin/phinx(28): Symfony\Component\Console\Application- >run()
cms-web_1 | #17 /var/www/cms/vendor/bin/phinx(119): include(‘…’)
cms-web_1 | #18 {main}
cms-web_1 |
cms-web_1 | Next InvalidArgumentException: There was a problem connecting to the database: SQLSTATE[HY000 ] [1524] Plugin ‘mysql_native_password’ is not loaded in /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter /PdoAdapter.php:98
cms-web_1 | Stack trace:
cms-web_1 | #0 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/MysqlAdapter.php(158): Phinx\Db\A dapter\PdoAdapter->createPdoConnection()
cms-web_1 | #1 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/PdoAdapter.php(163): Phinx\Db\Ada pter\MysqlAdapter->connect()
cms-web_1 | #2 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/PdoAdapter.php(226): Phinx\Db\Ada pter\PdoAdapter->getConnection()
cms-web_1 | #3 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/PdoAdapter.php(247): Phinx\Db\Ada pter\PdoAdapter->query()
cms-web_1 | #4 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/PdoAdapter.php(383): Phinx\Db\Ada pter\PdoAdapter->fetchAll()
cms-web_1 | #5 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/PdoAdapter.php(355): Phinx\Db\Ada pter\PdoAdapter->getVersionLog()
cms-web_1 | #6 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/AdapterWrapper.php(205): Phinx\Db \Adapter\PdoAdapter->getVersions()
cms-web_1 | #7 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Migration/Manager/Environment.php(254): Phin x\Db\Adapter\AdapterWrapper->getVersions()
cms-web_1 | #8 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Migration/Manager.php(315): Phinx\Migration\ Manager\Environment->getVersions()
cms-web_1 | #9 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Console/Command/Migrate.php(122): Phinx\Migr ation\Manager->migrate()
cms-web_1 | #10 /var/www/cms/vendor/symfony/console/Command/Command.php(298): Phinx\Console\Command\Migra te->execute()
cms-web_1 | #11 /var/www/cms/vendor/symfony/console/Application.php(1040): Symfony\Component\Console\Comm and\Command->run()
cms-web_1 | #12 /var/www/cms/vendor/symfony/console/Application.php(301): Symfony\Component\Console\Appli cation->doRunCommand()
cms-web_1 | #13 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Console/PhinxApplication.php(70): Symfony\C omponent\Console\Application->doRun()
cms-web_1 | #14 /var/www/cms/vendor/symfony/console/Application.php(171): Phinx\Console\PhinxApplication- >doRun()
cms-web_1 | #15 /var/www/cms/vendor/robmorgan/phinx/bin/phinx(28): Symfony\Component\Console\Application- >run()
cms-web_1 | #16 /var/www/cms/vendor/bin/phinx(119): include(‘…’)
cms-web_1 | #17 {main}
cms-web_1 | Configuring Database Settings
cms-web_1 | ERROR 1524 (HY000): Plugin ‘mysql_native_password’ is not loaded
cms-web_1 | ERROR 1524 (HY000): Plugin ‘mysql_native_password’ is not loaded
cms-web_1 | ERROR 1524 (HY000): Plugin ‘mysql_native_password’ is not loaded
cms-web_1 | ERROR 1524 (HY000): Plugin ‘mysql_native_password’ is not loaded
cms-web_1 | ERROR 1524 (HY000): Plugin ‘mysql_native_password’ is not loaded
cms-web_1 | Setting up Maintenance
cms-web_1 | Protected Maintenance
cms-web_1 | ERROR 1524 (HY000): Plugin ‘mysql_native_password’ is not loaded
cms-web_1 | ERROR 1524 (HY000): Plugin ‘mysql_native_password’ is not loaded
cms-web_1 | Importing ca-certs
cms-web_1 | cp: cannot stat ‘/var/www/cms/ca-certs/.pem’: No such file or directory
cms-web_1 | cp: cannot stat '/var/www/cms/ca-certs/.crt’: No such file or directory
cms-web_1 | Updating certificates in /etc/ssl/certs…
cms-web_1 | 0 added, 0 removed; done.
cms-web_1 | Running hooks in /etc/ca-certificates/update.d…
cms-web_1 | done.
cms-web_1 | Setting up XMR private API
cms-web_1 | ERROR 1524 (HY000): Plugin ‘mysql_native_password’ is not loaded
cms-web_1 | Setting up Quickchart
cms-web_1 | ERROR 1524 (HY000): Plugin ‘mysql_native_password’ is not loaded
cms-web_1 | ERROR 1524 (HY000): Plugin ‘mysql_native_password’ is not loaded
cms-web_1 | Configuring Maintenance
cms-web_1 | ERROR 1524 (HY000): Plugin ‘mysql_native_password’ is not loaded
cms-web_1 | Configure PHP
cms-web_1 | Configure Apache
cms-web_1 | Starting cron
cms-web_1 | Starting webserver
cms-web_1 | AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, usin g 172.18.0.6. Set the ‘ServerName’ directive globally to suppress this message
cms-web_1 | 192.168.200.84 - - [06/Mar/2026:15:18:21 +0000] “POST /xmds.php?v=7&method=submitStats HTTP/1 .1” 500 210 “-” “Mozilla/4.0 (compatible; MSIE 6.0; MS Web Services Client Protocol 4.0.30319.42000)”
cms-web_1 | 192.168.83.71 - - [06/Mar/2026:15:18:29 +0000] “POST /xmds.php?v=7&method=getData HTTP/1.1” 5 00 210 “-” “Mozilla/4.0 (compatible; MSIE 6.0; MS Web Services Client Protocol 4.0.30319.42000)”
cms-web_1 | 192.168.200.84 - - [06/Mar/2026:15:18:35 +0000] “POST /xmds.php?v=7&method=submitStats HTTP/1.1” 500 210 “-” “Mozilla/4.0 (compatible; MSIE 6.0 MS Web Services Client Protocol 4.0.30319.42000)”
This is the firsts time I have an issue after performing an update!
Hope someone can help quickly, as I need the server by Monday!
Thanks in advance!